Claudio Perez | Page 54

Thank you for handling the recall of my 500x. Raphael, Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportatio Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportation and even got it done quicker than expected. Raphael the service manager spent extra time answering all my questions as I am rather clueless when it comes to cars. Thank you again! More

by FELONICE Verified Customer Verified Customer

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Always great service, courteous, and helpful. The service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service team! Wonderful! More

by JZENIERIS Verified Customer Verified Customer

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Always courteous and efficient. I feel the staff cares and takes good care of me/my car. They offer me any options available to me. and takes good care of me/my car. They offer me any options available to me. More

by P9125 Verified Customer Verified Customer

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I took my car for check on oil gauge,that was reading low was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong acc was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong according to service manager ,except for a minor leakage from radiator that may be causing car to run hot and perhaps burning more oil,so I made arrangements to return my car the following Monday early so I woul be able to have the car ready by afternoon for a job that would take 5/6 hours,service manager never called me I called to check several times and he told me that was almost ready, 1pm /4 pm finally around 615 pm I got a call to say car is ready . Well that was over 10 hours and the car was not cleaned because they didn’t have time for it the service manager had offered me a rental vehicle,but I had explained to him about the inconvenience,,and that is the 3rd time that I was given a timeframe and not fulfilled, and vehicle dirtier after promising that it would be washed I love the vehicle ,but the service leaves me very disappointed.] More

by VEDASCO Verified Customer Verified Customer

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Awesome group of employees, my questions are always answered whenever I call. As long as the brand stays around I will buy from this dealer answered whenever I call. As long as the brand stays around I will buy from this dealer More

by djokaefj Verified Customer Verified Customer

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friendly service. I needed a visor clip replaced. They friendly service. I needed a visor clip replaced. They said when I called for my service apt. That they usually have them in stock. Never asking what friendly service. I needed a visor clip replaced. They said when I called for my service apt. That they usually have them in stock. Never asking what color mine was. they didn’t have my color the day of my service. I asked 3 times when I got there to-make sure they put it washer fluid. Did not put it. More

by KMWOLFE717 Verified Customer Verified Customer

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thank you for taking care of my car. you are always most helpful and kind. I appreciate all that you do for me now and always helpful and kind. I appreciate all that you do for me now and always More

by MARYANN.CHOPP Verified Customer Verified Customer

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Claudio and the team did a good job. I thought that Video Feature that you receive by email while you are waiting is awesome! The Waiting Room is O.K.. Not awesome but O.K. And the Alfa Showroom is the best Feature that you receive by email while you are waiting is awesome! The Waiting Room is O.K.. Not awesome but O.K. And the Alfa Showroom is the best place to wait for your car anyway :-) More

by PJB2000 Verified Customer Verified Customer

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Fortunately, I was able to get an appointment for the next day. Unfortunately, it was for a problem that my very new car had already been serviced for! It took a little longer than I hoped, but otherwise next day. Unfortunately, it was for a problem that my very new car had already been serviced for! It took a little longer than I hoped, but otherwise, it went well. More

by RBA10052 Verified Customer Verified Customer

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Need to listen carefully what customer is asking to check on the car. The follow up on jobs from Service Dept is vague. I’m still awaiting a call for the sunroof parts of my Alfa Romeo. I took it there last on the car. The follow up on jobs from Service Dept is vague. I’m still awaiting a call for the sunroof parts of my Alfa Romeo. I took it there last year Sept/Oct. called few times and never got a response for the parts my car is missing today to fix moonroof. More

by Felix Melendez Verified Customer Verified Customer

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