Claudio Perez | Page 53

Worst service as I brought in my new Fiat for a window problem. When I got my car back the window shattered as the preload mechanism created stress and broke with heat . There answer to this ordeal was be problem. When I got my car back the window shattered as the preload mechanism created stress and broke with heat . There answer to this ordeal was because it broke under my present it was my problem . More

by INFO84 Verified Customer Verified Customer

Report | Print

Claudio is always helpful and knowledgeable. He makes a service visit easy. I have recommended Arrigo to others as service is always a telling sign of the quality of a dealership. service visit easy. I have recommended Arrigo to others as service is always a telling sign of the quality of a dealership. More

by devalaw3 Verified Customer Verified Customer

Report | Print

Everyone was great! Claudio & service was great & quick. They forgot to give me back the key to my wheel locks so had to go back but fortunately I wasn’t home yet. They forgot to give me back the key to my wheel locks so had to go back but fortunately I wasn’t home yet. More

by ANGELARECB Verified Customer Verified Customer

Report | Print

The service needed for my car was unexpected. But, the car was repaired that same day and the service was courteous, professional and attentive. Overall, very satisfied with my recent visit. car was repaired that same day and the service was courteous, professional and attentive. Overall, very satisfied with my recent visit. More

by AutoB Verified Customer Verified Customer

Report | Print

Great service, Claudio is the best and very detailed. On the other hand,a Lyft driver was sent to pick me up and was TERRIBLE, spoke no English, got us lost twice and I couldn’t communicate with him. I wro the other hand,a Lyft driver was sent to pick me up and was TERRIBLE, spoke no English, got us lost twice and I couldn’t communicate with him. I wrote a complaint to Lyft about him More

by KGRANDIS Verified Customer Verified Customer

Report | Print

I found a replaced infotainment system not fitted properly-as lines appear around it. And I found the screw on the passenger side!!!!!!!!!! From where it came ??? Is it safe to drive like that???? Ho properly-as lines appear around it. And I found the screw on the passenger side!!!!!!!!!! From where it came ??? Is it safe to drive like that???? How is it possible that service advisor calling that car is ready and all this is found by costumer???? Terrible work all together as I have stated in my previous survey ( we have 2 Giulia’s and both at the service at one time , this time). And I have received an confirmation mail for my first survey with statement that somebody will contact us:) However that is a joke too. Nobody contacted us since. Terrible, Terrible, Terrible... More

by borajic Verified Customer Verified Customer

Report | Print

This was my 2nd visit to Arrigo even though we are from IN. Both times (2 years apart), we were driving from IN to the FL Keys. We dealt with the same service manager, Claudio. He was great and so were th IN. Both times (2 years apart), we were driving from IN to the FL Keys. We dealt with the same service manager, Claudio. He was great and so were the mechanics. Arrigo even arranged for a car rental so we could continue our vacation. Since my Alfa was still in warranty, the rental was without cost to me. This was the my best car dealer service experience thanks in large part to Claudio. More

by LMILLERIYPS Verified Customer Verified Customer

Report | Print

Claudio was excellent in making my appointment and taking care of my fiat 500c. Always with a smile , competence and care. The best of the best care of my fiat 500c. Always with a smile , competence and care. The best of the best More

by SHARONMARIESIMON Verified Customer Verified Customer

Report | Print

Way overpriced. We had same exact service at GMC SCHUMAKER for 1/2 the price for a big truck! I love the car but I will not be back for service. SCHUMAKER for 1/2 the price for a big truck! I love the car but I will not be back for service. More

by cgreg1000 Verified Customer Verified Customer

Report | Print

They provided service as said in a timely & professional manner. They were able to provide service at a very late notice. The turbo charger seems to still have small amount of lag when starting from standin manner. They were able to provide service at a very late notice. The turbo charger seems to still have small amount of lag when starting from standing still. Otherwise the car runs fine. More

by MCCARRONASSOC Verified Customer Verified Customer

Report | Print