Great dealership.
Amazing people. Clay Estes is the best. Honest and helps make buying a vehicle easy.
Amazing people. Clay Estes is the best. Honest and helps make buying a vehicle easy.
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by mailman0594
Verified Customer
Verified Customer
Jul 12, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Clay Estes, he was my salesman.
Absolute GREAT guy. This is the second vehicle I have bought from him. I recommend James Woods!
Absolute GREAT guy. This is the second vehicle I have bought from him. I recommend James Woods!
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by lancefatheree
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Everyone I have met at this dealership were friendly and
they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like
they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like talking to the top of somebody’s head Great people skills at James Wood Chevrolet
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by skbowen27
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
If you are looking for the personal care that used to
exist in business then look no further than James Woods Motors in Decatur, Texas.
I have now purchased two vehicles from this dealership and both
exist in business then look no further than James Woods Motors in Decatur, Texas.
I have now purchased two vehicles from this dealership and both times were easy, straight forward transactions. None of that, “lemme go check with the finance people” 15 times, just a “This is how much I will pay” and it either works or it doesn’t. I love how I never felt any pressure at all during either purchase and if you are in the market for a new vehicle, give James Woods in Decatur a try. Ask for Clay and tell him John sent ya!
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by johnnybrandon
Verified Customer
Verified Customer
Jul 05, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Great customer service.
Salesman and finance department are make buying quick and easy.
5 stars !
Salesman and finance department are make buying quick and easy.
5 stars !
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by joshmadrid_3
Verified Customer
Verified Customer
Jul 05, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Clay Estes was on point and when push came to shove.
The man did his job. Very happy with Clay
The man did his job. Very happy with Clay
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by Chacon49
Verified Customer
Verified Customer
Other Employees Tagged:
Ruben Cantu
Jun 23, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for this amazing review! I really appreciate your business.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Every employee at James Wood is friendly and helpful.
We currently own 4 Chevrolets from this dealership and won’t go anywhere else.
We currently own 4 Chevrolets from this dealership and won’t go anywhere else.
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by jenbyers01
Verified Customer
Verified Customer
Jun 23, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
On Friday, 6.
16.23 I called James Wood Chevrolet Buick GMC in Decatur to schedule an appointment to look at a few vehicles. We had an idea of what we were looking
16.23 I called James Wood Chevrolet Buick GMC in Decatur to schedule an appointment to look at a few vehicles. We had an idea of what we were looking for but wanted to physically see the vehicles prior to deciding. I spoke to Clay Estes, he looked up to verify if the vehicles we were interested in were available, then we scheduled to meet the next morning. Saturday morning, we arrived, and Clay was there to greet us. He had my list ready and pulled the vehicles out for us to test drive. After driving two we talked to him about what we liked and did not like about each vehicle. He then let us know there was another vehicle he saw in the back lot that had just come in a few days prior and he thought it sounded like what we were looking for. He took us on the golf cart to see it and he was right. It was exactly what we were looking for. We began the paperwork and shortly after we drove home in our new vehicle.
We have purchased many vehicles over the years, but I can honestly say that working with Clay was the best experience we have ever had. If we had worked with another salesperson who was not as "boots on the ground" as Clay, we would not have found the vehicle we wanted. I am so thankful for him, he was personable, kind and explained every step. With his hard work we were able to get exactly what we wanted. On top of that I had accidently left something important in our trade in vehicle. I texted him Monday after we bought our vehicle on Saturday, and he found the items I had left. This dealership is an hour from our home, but I can guarantee that when we are ready for our next vehicle, we will call Clay Estes. I highly recommend him if you are looking to purchase a new vehicle.
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by Krista
Jun 21, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to share with us, Krista! The goal of the James Wood Chevrolet Buick GMC Decatur team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted. Please remember that I'm always here to assist you with any future auto needs!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Had a good experience here with Clay on my new purchase
of a GMC Yukon
of a GMC Yukon
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by dspatrick0
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Great experience with my salesman Clay Estes and found an
amazing car at such a good price!
amazing car at such a good price!
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by abcbbe33
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com