On Friday, 6.
16.23 I called James Wood Chevrolet Buick GMC in Decatur to schedule an appointment to look at a few vehicles. We had an idea of what we were looking
16.23 I called James Wood Chevrolet Buick GMC in Decatur to schedule an appointment to look at a few vehicles. We had an idea of what we were looking for but wanted to physically see the vehicles prior to deciding. I spoke to Clay Estes, he looked up to verify if the vehicles we were interested in were available, then we scheduled to meet the next morning. Saturday morning, we arrived, and Clay was there to greet us. He had my list ready and pulled the vehicles out for us to test drive. After driving two we talked to him about what we liked and did not like about each vehicle. He then let us know there was another vehicle he saw in the back lot that had just come in a few days prior and he thought it sounded like what we were looking for. He took us on the golf cart to see it and he was right. It was exactly what we were looking for. We began the paperwork and shortly after we drove home in our new vehicle.
We have purchased many vehicles over the years, but I can honestly say that working with Clay was the best experience we have ever had. If we had worked with another salesperson who was not as "boots on the ground" as Clay, we would not have found the vehicle we wanted. I am so thankful for him, he was personable, kind and explained every step. With his hard work we were able to get exactly what we wanted. On top of that I had accidently left something important in our trade in vehicle. I texted him Monday after we bought our vehicle on Saturday, and he found the items I had left. This dealership is an hour from our home, but I can guarantee that when we are ready for our next vehicle, we will call Clay Estes. I highly recommend him if you are looking to purchase a new vehicle.
More
by Krista
Jun 21, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to share with us, Krista! The goal of the James Wood Chevrolet Buick GMC Decatur team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted. Please remember that I'm always here to assist you with any future auto needs!
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Had a good experience here with Clay on my new purchase
of a GMC Yukon
of a GMC Yukon
More
by dspatrick0
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Great experience with my salesman Clay Estes and found an
amazing car at such a good price!
amazing car at such a good price!
More
by abcbbe33
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Good info!
Very knowledgeable. Easy to work with. Great experience! Will work with them again!
Very knowledgeable. Easy to work with. Great experience! Will work with them again!
More
by mbpepper830
Verified Customer
Verified Customer
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Great service and always was in contact to let me know
the status of the car.
the status of the car.
More
by christina.m.rodriguez22
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Excellent customer service at every level!
I live out of town but drive to this dealer for service.
I live out of town but drive to this dealer for service.
More
by lisa.honore
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thanks for the great rating, Lisa. We're pleased that everything went well for you.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
I bought 2023 colorado trail boss from Clay Estes and he
was great ! he did everything he said he would and on time . A real pleasure to deal with
was great ! he did everything he said he would and on time . A real pleasure to deal with
More
by clh5665
Verified Customer
Verified Customer
Jun 02, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
I bought a 2023 colorado trail boss and so far it has
gone smooth as glass Clay Estes was the salesman I dealt with and can't say enough good things about him .
gone smooth as glass Clay Estes was the salesman I dealt with and can't say enough good things about him .
More
by clh5665
Verified Customer
Verified Customer
Jun 02, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for this amazing review! We really appreciate your business.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Great service!
They found the car that I wanted and had everything ready to go once I arrived! Clay is a great salesman and finance was a breeze!
They found the car that I wanted and had everything ready to go once I arrived! Clay is a great salesman and finance was a breeze!
More
by kimdolezalek
Verified Customer
Verified Customer
May 26, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
I had very much help with the dealership will recommend
to people. There very nice know how to communicate
to people. There very nice know how to communicate
More
by l.stephy
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2023 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com
Dealer Reviews
Cars for Sale
Dealer Log In
