Clay Moorhead | Page 4

Bought a 2019 X5 on June 1, 2019. Drove 1.5 hours from Dublin OH and purchased the SUV under the Costco auto purchase program. on June 1, 2019. Drove 1.5 hours from Dublin OH and purchased the SUV under the Costco auto purchase program. More

by Buy from Dublin OH Verified Customer Verified Customer

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First class care Great communication, wonderful product, no surprises. Everything was well explained. I love my new vehicle! Very nice extras included, but without fan Great communication, wonderful product, no surprises. Everything was well explained. I love my new vehicle! Very nice extras included, but without fanfare. I would buy here again. Probably the best vehicle purchasing experience I’ve had. More

by DJPRAUS99 Verified Customer Verified Customer

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Awesome Car buying Experience We went through the Costco program for this vehicle and it was a great experience. Our sales person, Chris Lykins, was remarkable and went above and We went through the Costco program for this vehicle and it was a great experience. Our sales person, Chris Lykins, was remarkable and went above and beyond to help me make the right decisions regarding my new 2019 X5. More

by PAULAWARD1 Verified Customer Verified Customer

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Came in to buy x5 and turn in x3 early. I believe I ended up paying for turning in my lease early. I had been assured that would be taken care of by your dealership . I would have kept the x I believe I ended up paying for turning in my lease early. I had been assured that would be taken care of by your dealership . I would have kept the x3 had I known that would show up as “misc”on invoice. I was disappointed that it was a hidden charge . The fellow that showed me how to set up cell phone did not show me another thing about the car He said that everything is set up like the x3. I did not find that to be true. No one gave me the owners manual which I did call in and ask that one be mailed. It was received last Friday. I would also like to address the scratches on the car and the couple of dents that I showed to the fellow giving me the car. He went in and got some wax to buff out. Did not work too well.Granted they are small. I also pointed out that there were a couple of spots left dirty in car. Car also has small windshield hole probably from a small pebble. Having never bought a used car I do not know if the dealership is responsible for any of those mentioned. Seems to me they would have had it detailed before I saw the vehicle. More

by WOOBIRD1704 Verified Customer Verified Customer

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New X3 I had a great experience working with BMW of Cincinnati North and their entire team. A very smooth and stress free process for purchasing a new vehic I had a great experience working with BMW of Cincinnati North and their entire team. A very smooth and stress free process for purchasing a new vehicle. More

by RKOHTZ Verified Customer Verified Customer

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Outstanding The team is wonderful. I enjoy the no nonsense and not wasting my time getting my purchase done. I went in for a used X5 and left with a new X7. Let m The team is wonderful. I enjoy the no nonsense and not wasting my time getting my purchase done. I went in for a used X5 and left with a new X7. Let me honest that they had nothing to do with the upsell, but worked transparently with my on both options. I drove from Columbus and this is my 2nd purchase here. Great team, great experience and keep it up!! More

by DKOURIE Verified Customer Verified Customer

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Excellent and very accommodating dealership We commenced the contract from a city 220 miles away. The dealership and salesman was very accommodating when we placed the order. All we had to do We commenced the contract from a city 220 miles away. The dealership and salesman was very accommodating when we placed the order. All we had to do when the car came in was to sign some papers and review the operation of the vehicle. I would definitely recommend this dealership to anyone. I wish the dealership was closer to where I live. More

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Best BMW dealer by far! I received great sales and technical adviser support when i bought my 18 340i. The experience was fun, professional and very easy. Highly recommend Cl I received great sales and technical adviser support when i bought my 18 340i. The experience was fun, professional and very easy. Highly recommend Clay from sales and Aatir from client advisement. These two know the BMW product they are selling and know who their customers are. I've bought new cars from many different manufactures and none of them even come close to matching what i experienced at Cincinnati North! More

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Great Car Buy Experience with Amazing Sale Manager Jason I normally don't review , but the kind of service and car buying experience I had it with Jason and this location was mind blowing . He was very patie I normally don't review , but the kind of service and car buying experience I had it with Jason and this location was mind blowing . He was very patient and and proactive and wanted to make sure I but something what I like instead him being typical sales guy . He went above and beyond to meet my expectation. Its very welcoming place and I will highly recommend this dealership and specially Jason. More

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Worst financial department Be aware! Never purchase any service packages or warranties from this dealership. They charge tax for everything. BMW extended warranties, schedule ma Be aware! Never purchase any service packages or warranties from this dealership. They charge tax for everything. BMW extended warranties, schedule maintenance coverage and wheels and tire coverages are not taxable in every BMW dealership I researched. Even w customer service endorsed this truth. Sales department is good but without going through financials your deal is not complete. Therefore I recommend to stay away from these cheating finance department and any purchases. They collect your money under the mask of tax and pocketing it. Be careful! Don’t get fooled with their words and promises. I can only recommend one good person there. Clay Moorhead. No one. More

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