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34 Reviews of Clay Thorne
November 14, 2020
Recent major service done with small issue. Daniel the service manager and adviser mark Henley went over and above to handle it. Great service and a great reason to use authorized dealers. service manager and adviser mark Henley went over and above to handle it. Great service and a great reason to use authorized dealers. More
by Jackhutson
Other Employees Tagged: Dana Stewart , Daniel Fitzek, Mark Henly
Helpful 
October 28, 2020
Exemplary customer service from all entities and departments. Perfect customer engagement and trusted professional service as purchasing a new vehicle can be a challenge. This is my fifth vehicle pu departments. Perfect customer engagement and trusted professional service as purchasing a new vehicle can be a challenge. This is my fifth vehicle purchased at MB OF PLANO! Love this team! My son purchased three vehicles from this AMAZING TEAM! A very special thank you to Clay Thorne as he continues to go ABOVE AND BEYOND OUR EXPECTATIONS! He never fails! We also know that this team is always there even after the purchase to support and answer any questions we may have. Thanks so much for making this a memorable experience filled with MB EXCELLENCE!! More
by Ginger Swallow
August 22, 2019
Wonderful Salesman, service department and valet service A-1 Clay Thorne always sees that I get any problem taken care of in the fastest time possible. Valet Salesman, service department and valet service A-1 Clay Thorne always sees that I get any problem taken care of in the fastest time possible. Valet service is very helpful to us and the driver is great and prompt!! More
by Soonerborn
July 09, 2019
New car Totally seamless service. Outstanding experience across the board. Total time on site less than 3 hours to get into a new car completely set up. Totally seamless service. Outstanding experience across the board. Total time on site less than 3 hours to get into a new car completely set up. More
by James
Other Employees Tagged: Chris Moss
March 17, 2019
Service is no good I brought my car in because the check engine light was on... they ran diagnosis for $160, told me they found the problem and it would be $2300 to fix I brought my car in because the check engine light was on... they ran diagnosis for $160, told me they found the problem and it would be $2300 to fix it, which I agreed to. I picked my car up on Friday afternoon and on Saturday, my check engine light came back on. More
by Lsnead333
February 12, 2019
Highly recommend Mercedes Benz of Plano I’m a repeat customer. Everyone is a top notch professional. Beautiful dealership in the heart of PLANO. The finance department was extremely helpf I’m a repeat customer. Everyone is a top notch professional. Beautiful dealership in the heart of PLANO. The finance department was extremely helpful. Thanks for the help! More
by Jamie B
Other Employees Tagged: Chris Peters , Chris Moss, Sabrina
August 20, 2018
Wouldn’t have my car serviced anywhere else I’ve had the luxury of owning several BMW and Mercedes and I’ve dealt with dealerships in several states. Hands down, bar none, the Plano Mercedes dea I’ve had the luxury of owning several BMW and Mercedes and I’ve dealt with dealerships in several states. Hands down, bar none, the Plano Mercedes dealership is the only place I would have my car serviced. I wouldn’t let it get fixed by anyone else, even if they paid me! More
by gtabbal
December 25, 2014
Great Car - Great Service! This is our sixth Mercedes Benz and you come to expect quality and you get it! Clay Thorne has helped us in the past and did also with this purchase. This is our sixth Mercedes Benz and you come to expect quality and you get it! Clay Thorne has helped us in the past and did also with this purchase. His advice is sought and always on target! He is never too busy to lend a hand or help. When we left KY we thought we would never have another dealership like we left. From our first meeting up to last week and my new MB, Plano has matched all our expectations and more, We would highly recommend Clay and Mercedes Benz of Plano. Lynn & Alan Wagner Dallas More
by Lynn
August 19, 2014
Great experience We worked with Clay Thorne to purchase a pre-owned E350 and everything from the first introduction to taking possession of the vehicle, was a great ex We worked with Clay Thorne to purchase a pre-owned E350 and everything from the first introduction to taking possession of the vehicle, was a great experience. Knowlegable and courteous customer servive. More
by bgadd
November 07, 2011
After meeting Clay Thorne, he was the primary reason we chose to work with Mercedes Benz of Plano for the selection and purchase of our S-Class sedan. Clay is extremely professional, knowledgeable, servic chose to work with Mercedes Benz of Plano for the selection and purchase of our S-Class sedan. Clay is extremely professional, knowledgeable, service-oriented, and helpful. I never expereinced purchase pressure from Clay, but rather consistent follow up, and a sincere effort on his behalf to help us find the right automobile at a very competitve price. Clay is a real gentleman, and he was extremely kind and personable with the entire family. Clay's excellent service has been a great introduction to MB of Plano, and we have found every aspect of the dealership to deliver very responsive and professional service as well. More
by smcdaniel
Other Employees Tagged: Clay Thorne
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