Clayton Elliott

Amazing customer service in the service dept and the friendliest people you’ll run into!! friendliest people you’ll run into!! More

by JMASTBRO Verified Customer Verified Customer

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They treat you like royalty until you sign on the dotted line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their p line! Once you sign then they aren’t as friendly and helpful. Want examples: 1. Clayton my salesman promised me 2 free tanks of gas due to their pump being broke down - he forgot that promise due to the lapse in time between the sale and my needing gas, but was nice and filled my tank up once. (Bad record keeping) 2. I have an issue with a front end collision sensor going on/off- a Nissan Dealership in Shreveport looked at it free & fixed it by pushing buttons on the steering wheel while I was traveling to Dallas TX. When it went off again, I took it to Pearson who wanted $100+ (forgot the exact amount) to run an evaluation before they would even look at it! 3. My check engine came on during that trip to Dallas, the dealership in Shreveport ran a free diagnostic and found it was either the gas cap or evap leak. Pearson wanted $100 (forgot the exact amount) to run an evaluation before they would look at it, even though I told them what was wrong with the car. 4. The service people are quick to run to finance and get proof you don’t have an extended warranty even though I overheard them say the car was STILL IN THEIR NAME!! I asked for Clayton, my salesman, who was “busy” with another customer yet came out almost instantly to see if he would help. By the time he came out it was off. He pushed the buttons on my steering wheel and said it was all good to go as we discussed how upset I was then had the audacity to ask if I was ready to trade the car in. I was really pleased with their royal treatment when I bought the car, but that’s only because they know how to pour on the royal xx treatment. BUYER BEWARE - once you sign, they are like any other dealership and no longer give a hoot about you! Amazing how your warranty runs out only a month or two ago. More

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Very professional knowledgeable attentive always kept us informed through out the process Pearson Nissan is the best experience We had and would recommend to family and friends informed through out the process Pearson Nissan is the best experience We had and would recommend to family and friends More

by J LUGO Verified Customer Verified Customer

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First of all Clayton set down talk to me took his time and helped me get through exactly what I came for at a price I loved thanks 🙏 for all time Clayton Elliott and helped me get through exactly what I came for at a price I loved thanks 🙏 for all time Clayton Elliott More

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ALWAYS a GREAT experience! ! Unlike other dealerships, there's no surprises and very transparent. Will continue to go here. ! Unlike other dealerships, there's no surprises and very transparent. Will continue to go here. More

by DANCAPUTO4 Verified Customer Verified Customer

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Clayton was the very best . Knowable efficient . It was a great experience . My previous car purchase a t Pearson was 13 years ago and was great back then also. Knowable efficient . It was a great experience . My previous car purchase a t Pearson was 13 years ago and was great back then also. More

by LOUISELANDRY123 Verified Customer Verified Customer

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Great excellent service also Isaac is a great advisor always there to answer any questions I have or concerns always there to answer any questions I have or concerns More

by SUGA2113GY Verified Customer Verified Customer

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Easy processes and good customer service. Would definitely recommend for anyone in the area looking for an affordable Nissan. Would definitely recommend for anyone in the area looking for an affordable Nissan. More

by rekram1985 Verified Customer Verified Customer

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This Dealership is Great, from the receptionist to the service department. The salesman, the office staff, they are ALL helpful, courteous, and efficient. The waiting lounge is always Clean, well stocked service department. The salesman, the office staff, they are ALL helpful, courteous, and efficient. The waiting lounge is always Clean, well stocked with Water, Coffee, and snacks. Restrooms are always clean and the dealer has a great selection of New & Used cars to choose from. More

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The staff is friendly and always smiling, and very helpful. The customer lounge is clean, well stocked with water, coffee, and snacks. The Service Dept. does a great job taking care of your car. When helpful. The customer lounge is clean, well stocked with water, coffee, and snacks. The Service Dept. does a great job taking care of your car. When you get it back it's always clean. More

by RVIERRA0 Verified Customer Verified Customer

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