Clayvius Baker
Clayvius Baker at Subaru of Little Rock

Clayvius Baker | Page 2

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Clayvius Baker

March 29, 2026

Dealership Rating
Employee Rating

Clavius was great-very helpful. Unfortunately my Forester is still experiencing issues. TPM sensor is malfunctioning & cannot be repaired for 2 weeks. I understand the service cente More

by jcammartin16
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 29, 2026

Dealership Rating
Employee Rating

I have purchased 4 vehicles from this dealership. My wife is driving her second Subaru and I am driving her hand-me-down Subaru. I purchased Foresters for my son and daughter. I have visited the More

by RJMNAR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 29, 2026

Subaru of Little Rock responded

Thank you for your continued trust in Subaru for your family’s vehicles. We’re thrilled that Clayvius and our service team provide friendly, knowledgeable care and that you enjoy our lounge during routine maintenance. We look forward to serving you and your family again soon. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 23, 2026

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Employee Rating

Very professional, knowledgeable and kind, Treated me with respect and I felt he was being truthful answering all My questions More

by PATRICIA.BRADBERRY
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Subaru of Little Rock responded

Knowing that you felt respected and informed during your Subaru Forester service makes us proud. Clayvius and our team are glad to have answered all your questions truthfully. We look forward to supporting you on your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 20, 2026

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Employee Rating

Even though the dealership was backed up, they communicated well and made sure my car was road ready. More

by jauree34
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 20, 2026

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 20, 2026

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Employee Rating

This service center has never resolved any issue I’ve had with 3 Subarus. Problems persist with my 2019 Outback red lights flashing on dash after I turn car off. It’s drained one battery I had to replace More

by wwaller22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2026

Subaru of Little Rock responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Apr 18, 2026

Subaru of Little Rock responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 19, 2026

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Employee Rating

I’ve fever been to this dealership with a problem with any of the 3 Subura vehicles I’ve had that they’ve ever resolved. The red flashing lights that have been intermittently on my dash for a year continu More

by wwaller22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2026

Subaru of Little Rock responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Apr 18, 2026

Subaru of Little Rock responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

March 19, 2026

Dealership Rating
Employee Rating

Clayvius was great. We were kept informed of the status of our car and were out of there without too much of a wait despite the fact they were shorthanded. More

by No Name
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Subaru of Little Rock responded

We’re glad Clayvius kept you informed and helped you get back on the road quickly even with limited staff. Thank you for trusting our team with your Subaru. We look forward to assisting you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 15, 2026

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Employee Rating

As always, very happy with Subaru of Little Rock. I had to make a phone call and loved that there were small cubicles so I could talk without disturbing other customers More

by jmsddvm
Recommend Dealer
Yes
Mar 16, 2026

Subaru of Little Rock responded

Thank you for sharing your experience. We’re glad our private cubicles offered the quiet space you needed for your call. Clayvius appreciates your feedback and we look forward to assisting you with your Subaru again soon. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 14, 2026

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I've been here twice. Both times they didn't put the dampener back on my glovebox. I don't understand why I have to put my car back together after getting an oil change, l More

by TSCARBERRY99
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kari Bratton

Mar 17, 2026

Subaru of Little Rock responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

March 11, 2026

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Employee Rating

They got me in as they getting ready to go home and very thankful for them More

by ricky.sheeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Subaru of Little Rock responded

Thank you for trusting us with your Subaru Outback. We’re glad we could work you in before closing. Clayvius and the service team appreciate your support. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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