Clemente Zermeno

New Car! We came in to window shop for a new family vehicle. We ended up purchasing a new vehicle. Clemente was very helpful and got us the price point where w We came in to window shop for a new family vehicle. We ended up purchasing a new vehicle. Clemente was very helpful and got us the price point where we wanted it. More

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Just got a new car This dude is the best sales representative on this planet. Made me buying a car feel like an adventure. Everything was more than perfect will recommen This dude is the best sales representative on this planet. Made me buying a car feel like an adventure. Everything was more than perfect will recommend to anyone looking to get a new car More

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Brand new car This was my first time buying a new car. Clemente and the team were most fantastic. I know in nature, dealerships try to make you spend the most you c This was my first time buying a new car. Clemente and the team were most fantastic. I know in nature, dealerships try to make you spend the most you can, but these guys really worked with me. I gave my absolute max and they made the car I wanted with the payment I requested work. We all went home happy that night! 😃 More

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1st time car buyer experience I purchased my first car from this dealership and it was honestly an amazing experience. Everyone was attentive and friendly. I didn't feel pressured I purchased my first car from this dealership and it was honestly an amazing experience. Everyone was attentive and friendly. I didn't feel pressured into looking at cars that I wasn't interested in. The salesman i had was Clemente Z. and he was incredibly helpful when it came down to making the best possible deal. The car manager Frank D. was also a huge help in making it all happen. If you are looking for people to go above and beyond, I highly recommend them and this dealership. More

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"Extremely Happy Customer " Couldn't have asked for a better car buying experience! clemente was an outstanding salesman and made the whole process very easy! The whole team ther Couldn't have asked for a better car buying experience! clemente was an outstanding salesman and made the whole process very easy! The whole team there is great to work with, Highly recommended!!! More

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Went into look at an SUV ended up leaving with it lol We visited Napelton River Oaks Honda to purchase our 2015 Jeep Grande Cherokee, our experience was overall easy and pleasant. Our salesman Clemente wa We visited Napelton River Oaks Honda to purchase our 2015 Jeep Grande Cherokee, our experience was overall easy and pleasant. Our salesman Clemente was very knowledgeable about our Jeep. He was able to explain all of the bells and whistles. We were very concerned about price because we had our minds set on a specific amount, both Clemente and Frank helps us achieve our goals on purchasing a new vehicle. Highly recommended. More

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First time buyer Clemente was a great salesman. He helped me get the best deal on the car that I wanted. Thank you for your patience and for making my buying experienc Clemente was a great salesman. He helped me get the best deal on the car that I wanted. Thank you for your patience and for making my buying experience hassle free. More

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Exceptional Customer Service The Sales Manager Frank was very good in taken care of my request and concerns.. He calls me to described the car I was searching for (2014 Nissan M The Sales Manager Frank was very good in taken care of my request and concerns.. He calls me to described the car I was searching for (2014 Nissan Murano) with any defects and offer to display a face time video of the car if I had video capabilities from my cell phone. I didn't so I come into drive the vehicle.... Clemente met me at another Napleton Dealership and we go and drive the car within South Holland town. I explain that I would like to drive it over 60 mph to see if it had any shaking. He guided me to a strip that I would be able to get the car up to 60 mph without fear of traffic or running into anyone. No shaking, but after my test drive, I notice an issue with Power steering, Clemente mention that they added power steering fluid but recommend that I take it to a Nissan Dealership to have them to check it out.. Along with the Power Steering issue, there was a scratch on the door and I was missing a key. Frank took care of the scratch on the door and he had Clemente to come and grab the car from me so that they may take it to a Nissan dealership to get the key cut for me. Approximately 3 hours later, Clemente delivers the car back to me with two keys. There was an issue with the paper work and playing phone tag with the dearlership, but the General Sales Manager call me personally to apologize for the miscommunication, phone tagging and they have now rectify all the paperwork. He also inform me that he will work to make the miscommunication and back and forth phone tagging a thing of the past, as well as making sure everyone at the dealership is on the same page. With the Service I receive from Frank and General Sales Manager I would recommend a friend to go and see them personally for a vehicle. They have went over and beyond to make sure I was satisfy with my experienced with them. That's what I call exceptional customer service. More

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Good experience My first time at a dealership to purchase a car and Clemente was very helpful and patient during the whole process. It made my experience pleasant and My first time at a dealership to purchase a car and Clemente was very helpful and patient during the whole process. It made my experience pleasant and less stressful. I would recommend him to anyone to purchase a car More

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