Glen Smith
Glen Smith at Napleton's River Oaks Honda
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Glen Smith

General Sales Manager

Napleton's River Oaks Honda

17220 Torrence Ave
Lansing, IL 60438

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26 Reviews
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26 Reviews

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26 Reviews of Glen Smith

September 23, 2022

Dealership Rating
Employee Rating

The salesman JP is very nice and professional. He helped me get a great deal, on a 2023 Honda H-RV. I been coming to this dealership since 2003. I highly recommend them. More

by Mz.Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Napleton's River Oaks Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to JP here at Napleton River Oaks Honda! We hope you continue to choose us for all your automotive needs! Take care!

August 01, 2022

Dealership Rating
Employee Rating

Ok l have been dealing with Napleton dealer ships since 2011 first Napleton Kia now Napleton Honda l enjoy the staff the place andvtge atmosphere if Napleton Honda l think 6 cars will let you know l am ple More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Napleton's River Oaks Honda responded

Hi Lois, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

Aug 03, 2022

Lois responded

Not at this time thank you

August 16, 2021

Dealership Rating
Employee Rating

I came in for transmission fluid started talking to JP and I got a car. This is the second time he has sold me a car. JP is very informative with my questions. More

by Skgould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Parham

Aug 16, 2021

Skgould responded

Both of sale persons were excellent in my buting the car.

July 06, 2021

Dealership Rating
Employee Rating

Worst experience ever they give u numbers and then change them once it’s time to fill out the paper work not recommend do research More

by dominiqueellis773
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 09, 2021

Napleton's River Oaks Honda responded

Hi, thank you for taking the time to leave us your honest feedback. If you would be willing, please reach out to us at (708) 868-0100 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

December 02, 2019

Dealership Rating
Employee Rating

He was nice and polite and met all my needs and I will recommend him to other people I reply again I was very please with my salesman More

by dusey52
Recommend Dealer
Yes

Other Employees Tagged: Jeff Parham

Dec 06, 2019

Napleton's River Oaks Honda responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Safe travels!

June 30, 2019

Dealership Rating
Employee Rating

Nina Perrin is Awesome to work with! Excellent communication skills, she understood my needs and she provided great service! I've returned three times, each time I've requested to work More

by Silva Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nina Perrin

Jul 03, 2019

Napleton's River Oaks Honda responded

Silva, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

June 30, 2019

Dealership Rating

Awesome Sale This is my 2nd purchase from this dealership. I worked with Joseph Ritchie this time & he’s an awesome sales consultant. Great energy, patient & under More

by Kiana T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Ritchie

Jul 03, 2019

Napleton's River Oaks Honda responded

Here at Napleton River Oaks Honda, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

June 30, 2019

Dealership Rating
Employee Rating

good service the manager glen smith and saleman nina perrin provided good service in a proffwsional and timely maner was in out paperwork done no mistakes etc More

by rick 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nina Perrin

Jul 03, 2019

Napleton's River Oaks Honda responded

Thanks for sharing your recent service experience with us, Rick! We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2019

Dealership Rating
Employee Rating

Be aware of additional prices I saw a certified used 2016 Honda CR-V EX-L in Cars.com and I enquired about them. They immediately responded with the price and they mentioned that w More

by Ganesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mohammad Suliman, Malinda Lee

Oct 09, 2019

Napleton's River Oaks Honda responded

Ganesh, thank you for your honest comments. We regret to hear we were unable to reach an agreement on the vehicle you were interested in. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (708) 868-0100 and we will do our best to make this better.

April 18, 2019

Dealership Rating
Employee Rating

Professional salesman JP , at River Oaks Honda Very professional salesman helped us in every way , I wish there was more professional salesman like him he also did a follow up call to make sure th More

by Buickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2019

Napleton's River Oaks Honda responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton River Oaks Honda

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