Cleva Ault | Page 7

I’ve dealt with other dealerships in the past and I’m usually not a fan of them, given their super pushy salespeople and usually they don’t really ask the right questions to help me find the right vehicl usually not a fan of them, given their super pushy salespeople and usually they don’t really ask the right questions to help me find the right vehicle for me. At Earnhardt Lexus, I was able to work with David who dedicated a lot of time towards helping me find my first Lexus vehicle. David was very patient, and I never felt that he was pushing me. Now, a few years later I wanted to upgrade to a larger vehicle to fit my lifestyle. We looked at dozens of cars of various models, and I was amazed at how knowledgeable David was about every single model and their features. David did a fantastic job of getting to know me personally. He even remembered details from when he met me years ago! Because of his help, I was able to find a beautiful RX 350. The process was very easy, and David and team took care of everything for me. I live right next to another Lexus dealership but I will continue to drive 30 miles to Earnhardt Lexus because they truly care about their customers AND the vehicles we own. More

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Great dealership but wish for more attention to the deal The dealership is bright and clean and large in size. I knew them when they were on McDowell before they moved to their current location. Plus I had f The dealership is bright and clean and large in size. I knew them when they were on McDowell before they moved to their current location. Plus I had friends that bought from them as well. Regardless, on the to the details. Tom was helpful but because I could only make it to the dealership later in the day it seemed that at times I was an inconvenience. He hurried through the paperwork process so there were numerous errors that required to be fixed and it appeared that he just wanted to call it a day and go home. This wasn't just one day but 3 days of interaction. Even the negotiations didn't turn out well since there were items that stated it was for "X" when it really wasn't and I even knew that since I've purchased 11 cars prior to this one. Lastly, during finance I asked questions in particular about what the Lexus Platinum Warranty covers since it stated that it didn't cover a particular item and Brandon reassured me that it was cover and went through lengths stating the part was covered. After the deal was done I called Lexus Financial only to find out that I was right and the part is NOT covered. The warranty still presented value so I'm not returning it but I felt misled about the transaction and fine details. More

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Recently purchased a Lexus SUV from them. Excellent dealership and sales rep. Leo was a pleasure to work with. Highly recommended valley Lexus dealer for pricing, selection and overall experience. dealership and sales rep. Leo was a pleasure to work with. Highly recommended valley Lexus dealer for pricing, selection and overall experience. More

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The atmosphere at this dealership is comfortable, trendy and open. David Bader was great to work with-very detailed and worked to get the best deal and didn’t hurry through the process just to “make a buck” and open. David Bader was great to work with-very detailed and worked to get the best deal and didn’t hurry through the process just to “make a buck”. Very appreciative of this process and highly recommend. More

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Bought two cars from Jan Person last week, he made it so easy! We have been working with Jan and Andrew Wilson (service) for the past three years and have been so happy with our experiences at Earnhardt Le easy! We have been working with Jan and Andrew Wilson (service) for the past three years and have been so happy with our experiences at Earnhardt Lexus. I’m so happy I bought another lexus just so I can continue coming to Earnhardt Lexus. More

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The team at Earnhardt Lexus Tina and the rest of the team at Earnhardt Lexus were excellent. They made the process easy and stress free. I highly recommend them for your next Lex Tina and the rest of the team at Earnhardt Lexus were excellent. They made the process easy and stress free. I highly recommend them for your next Lexus purchase! More

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Terrific Service My new Lexus IS a joy to drive and the service department is the best experience in automotive service that I have ever experienced. Completely satisf My new Lexus IS a joy to drive and the service department is the best experience in automotive service that I have ever experienced. Completely satisfied. Our salesman Suk is perhaps the most knowledgeable person I have ever met on his product, very professional, courteous, and willing to go out of his way to assure the customer of the best possible experience and outcome. Andrew Wilson in the service department delivered to me an unequaled example what a Automotive Service Department must reflect and deliver; Good Faith, Honesty, Professional Automotive Repair Of Unequaled Quality. Cleva made the finance experience completely friendly and under zero pressure, something in all my years of car buying I had never experienced. More

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Best sales experience you could ask for. We shop at Earnhardt Lexus because we always are treated with the utmost respect from Leo Suhargo. Earnhardt is not the closest Lexus dealership to o We shop at Earnhardt Lexus because we always are treated with the utmost respect from Leo Suhargo. Earnhardt is not the closest Lexus dealership to our home but believe me when I say, Leo is worth the drive. He gives you his undivided attention, works with you to make sure you are satisfied with the product and the price. We have purchased several Lexus' over the years and will continue to work with Leo for any future purchases. More

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certified ES350 This is a 5-star dealership. They are a dealer, so they are trying to sell some things they don't need, but they did everything they could to meet my This is a 5-star dealership. They are a dealer, so they are trying to sell some things they don't need, but they did everything they could to meet my needs and address my concerns. The company is professional all the way around, and David Bader was always helpful and pleasant to work with. I don't think I'll need another dealer going forward. More

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Exceptional professional service from Leo we have purchased 7 vehicles from Leo. He is the consummate professional and a pleasure to work with. Leo truly represents Earnhardt Lexus in the best we have purchased 7 vehicles from Leo. He is the consummate professional and a pleasure to work with. Leo truly represents Earnhardt Lexus in the best possible ways More

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