"Came in for a new battery and oil change, they discovered..."
Came in for a new battery and oil change, they discovered my car started leaking and the repairs were covered under warranty and helped me schedule the repairs now before it became costly later on. Fast and friendly service dealt with Alex H. As my advisor and he always kept me up to date and had the customer satisfaction in mind through the whole process !
"My wife had the best experience at Germain Honda. Thanks..."
- Chris Johnston.
My wife had the best experience at Germain Honda. Thanks to Jackie Greene and Cliff Gondek for making the purchase easy, friendly and expedient. We will be back for another one.
"Botched our original deal in April. Refused to make..."
- Screwed By Germain
Botched our original deal in April. Refused to make things right. Damaged our credit with too many hits. WORST DEALERSHIP! DO NOT BUY A CAR HERE!!
"Top Notch Customer Service"
Without an appointment, Ken was very welcoming and spent several hours with me finding the right car in my price range. My new Honda Civic Coupe is my second Honda purchased at Germain Honda of Beavercreek. My previous experience with the Service Department has been good as well. I highly recommend purchasing your used or new vehicle at this location where they treat you right.
This dealership is amazing!!! My husband and I bought our first new car here and I am sooo very happy with how well they worked with us to get us our first new car.....Jimmy Madsalee is the best....I would reccomend him to anyone....not only did he do an awesome job.....he got us an even better car insurance company...seiously does your car dealer do that?!!!! We Love Germain Honda!!! Jackie in finance is awesome too....she helped us without any hesitation! If you're wanting to get a new or used car go to Germain Honda you won't be disappointed!!! They are all very pleasant people.
"Employee list / department"
- Joe DellAria
Wanted to give accolades to Greg Brooks, but couldn't find your list of mechanics. Really appreciate him and the quality of his work. He actually came out to the waiting area and explained some concerns that I had. Nice guy, you are fortunate to have him.
By the way your recent renovations are beautiful. Very up to date, clean and open. Nice.
Other Employees Tagged:
, Greg Brooks
Bought a family vehicle to fit my two small children and their friends. When I test drove it, I thought something felt weird with the brakes, I mentioned it. I was told they had been inspected and were good to go bc this was a 'rigorous 25 point inspection'. I was also explicitly told that the tires were in good shape and had at least a year's life left on them. Wrong on all counts. I took the car back bc the front end was shaking. Once there, I was informed the tires were shot and were dangerous to have even been driving on... Not only were the tires shot, the brake system was in need of repair. The Used Car Manager informed me (after two and a half weeks of my vehicle being in their possession)) that they fixed the brakes but told me that they couldn't find the front end issue and would not replace the tires bc I bought the car 'as is'. I indicated I was going with what my salesman told me. I was told, "Well I wasn't there to hear that conversation so....." We argued and I told him that I find this very unethical and then I was completely blown off. When my car was dropped off to me, I was given no paperwork and no details on what had been wrong/fixed. I have called the General Manager at least 10 times requesting paperwork and information and nothing. This place sold me a car with an engine problem, bad tires, and bad brakes and then told me that none of those things would have shown up on the inspection anyway... so, ya know, "as - is". Their response in writing is generic and that 'rigorous 25 point inspection' is now called a basic safety inspection...So here I am not knowing what is wrong with the car I juts bought, can't seem to get any info on where it was when the dealership had it (they sent it out for work) and I spent $800 on tires for a car I just bought. This place is unethical and dishonest. And apparently their "inspection" doesn't include 'looking' at tires or testing out brakes. Buyer beware!!!!!