Cliff Webb | Page 16

My experience with the dealership and their representatives was an all around pleasant dealing. The Staff was professional, friendly, and courteous. They worked with me to get a car that was i representatives was an all around pleasant dealing. The Staff was professional, friendly, and courteous. They worked with me to get a car that was in my price range. The service department was just as friendly and courteous. This is a great place to buy a car! More

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Both Cliff and Justin not only are helpful with getting me in and out as fast as possible, but they are willing to discuss the best practices for keeping my two cars running at a premium level. I have two me in and out as fast as possible, but they are willing to discuss the best practices for keeping my two cars running at a premium level. I have two Hondas --- a 2004 CRV and a 2009 Accord --- I take them both to Jim Coleman's Honda. More

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The Service Department at Jim Coleman Honda is excellent. I did not buy my cars there (99 CRV & 04 Honda Accord). Sales Department needs training on customer service. Service Department is great. I would n I did not buy my cars there (99 CRV & 04 Honda Accord). Sales Department needs training on customer service. Service Department is great. I would not reommend the sales department but would recommend using the service department. More

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I am a complete moron for doing so, but I have been going to Jim Coleman Honda for all major services ever since I bought my car there almost 10 years ago. I have had bad luck with a lot of mechanics in the to Jim Coleman Honda for all major services ever since I bought my car there almost 10 years ago. I have had bad luck with a lot of mechanics in the Columbia area so I grudgingly paid the extra money to have the work done at the dealership. The only decent person that I dealt with there is Cliff the service advisor. I dealt with two cashiers who were both rude and unable to answer basic questions about the service I was getting and the one guy was downright creepy (if you've dealt with him you will know who I'm talking about). I once waited over 3 hours to get an oil change and was told about 4 times that it would just be a half hour more. At the end after watching many people come and go I was told that they performed the oil change on the wrong car which was there for a different service. And to top it all off they scrapped up my bumper. Between all of the other services I've had done there they have also punctured my leather seat with a Philips head screwdriver, broke my coin tray, forgot to tighten bolts in my seat and my oil pan, and scratched up my lower dash panels. I was "compensated" for the seat puncture with an oil change what a bargain... Don't waste your time and money. Go to O'donnell or something. More

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