Cliff Webb
Cliff Webb at Jim Coleman Honda

Cliff Webb | Page 15

Service Advisor

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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155 Reviews
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155 Reviews

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155 Reviews of Cliff Webb

February 04, 2016

Dealership Rating
Employee Rating

Customer Service Great customer service, lay everything out before work is done, keeps you in the loop, great shuttle service and follow up. All of the service technic More

by aerobicsfanatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2016

Jim Coleman Honda responded

Thank you for taking the time to write us a review. Our goal is to make sure our customers get exactly what they need when they visit us, and that any and all issues are handled properly, and to do so we work diligently to offer best in class service through out the purchasing journey. We're glad you enjoyed your service with us and hope you have a great day!

January 17, 2016

Dealership Rating
Employee Rating

Another outstanding service on my Honda! I bought a Honda Accord from Mr.John Panetta a few month back . I was so impressed with his knowledge of the options available to me from your agency, More

by Markowitz8Honda's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Mazza, John Panetta, Cliff Webb, Lonnie Mazza, & John Panetta ( I referred a new customer to him yesterday)

Jan 19, 2016

Jim Coleman Honda responded

We are pleased to hear that Jim Coleman Honda impressed the Markowitz family! The staff is here to provide our customers with the highest level of professionalism and to help answer any questions you may have. Customer service is extremely important to everyone here and we thank you for the positive feedback!

January 02, 2016

Dealership Rating

Oil Change and fuel service maintenance I always receive good advise about suggested maintenance service needed to prevent future expensive repairs. I have always felt confident that my car More

by pilot2003july
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2016

Jim Coleman Honda responded

Hi, thank you for your positive feedback. We are glad to hear that you felt that you received the best service on your Honda with our team at Jim Coleman Honda. We pride ourselves on our knowledge when it comes to vehicles, and we're always happy to assist our customers with maintenance and repairs. We appreciate that you came in to see us, and we hope you have a great day!

December 23, 2015

Dealership Rating
Employee Rating

Suspension Inspection and 100,000 mile service Jim Coleman Honda Service Department is truly the only dealer that I trust servicing my Honda Accord. They do the best work. Never have to bring it More

by Meli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2015

Jim Coleman Honda responded

Thank you for trusting our experienced service department with your Accord and for taking the time to provide others with the benefit of honest feedback! We appreciate your loyalty and personal recommendation to others and we are beyond pleased to hear your satisfaction. All of us at Jim Coleman Honda look forward to your next service appointment and wish you a safe and happy New year!

November 07, 2015

Dealership Rating

Everything included - Even the Halloween Costume Good deal, responsive salesman- Sam Chads. It did take a bit of time to finish the paperwork for this Halloween day sale. However, the dealership su More

by Civic Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chads

Nov 09, 2015

Jim Coleman Honda responded

Thank you greatly for the amazing review! We're absolutely delighted you have chosen Jim Coleman Honda on several occasions to provide you and your family with a reliable vehicle. We apologize however, for the wait you encountered whilst finalizing our paperwork. We do try our best to ensure our guests are treated to prompt, efficient service. Thank goodness your daughter was able to begin trick-or-treating before it got too late in the evening and I can only assume she was the most adorable Honda Mechanic to grace our fair city! Don't hesitate to stop in for any of your automotive needs. Take care and have a wonderful day!

November 03, 2015

Dealership Rating

Schedule A Maintenance I arrived early and Cliff s said it was not a problem. He explained the service and the approximate amount because of the Presidents Club discount. More

by Busy7930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2015

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us such a wonderful five star review! We at Jim Coleman Honda are quite proud of our service technicians knowledge and ability to estimate accurate service times for our guests. We're thrilled to hear they were able to complete your vehicles reparations earlier than anticipated and ensured the convenience of your visit by inviting you straight into the service bay. Please don't hesitate to come back and see us for any automotive maintenance you might require in the future. We would love to see you again!

October 22, 2015

Dealership Rating

Friendly & Easy Nice staff very accommodating, service person explained everything but also listened to what I had to say in regards to my car answering all questions More

by Steveg
Customer Service
Recommend Dealer
Yes
Oct 26, 2015

Jim Coleman Honda responded

Hi there! Thank you for taking the time to leave us with such positive feedback! Our service department is an amazing crew of knowledgeable and attentive staff and we're delighted to hear they provided you with such personable service during your visit! Don't be a stranger, we would love to assist you with any future car maintenance you may require here at Jim Coleman Honda. Have a wonderful day!

October 05, 2015

Dealership Rating

Great service Been working with Cliff Webb for over 13 years. Always on top of things and car is ready when promised. Very helpful and keeps our cars in great shape More

by hondagal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2015

Jim Coleman Honda responded

Thanks for that great review! We're happy to her that Cliff is always there for you, and continues to impress our loyal clients. Our staff at Jim Coleman Honda look forward to hearing from you again - take care!

August 31, 2015

Dealership Rating

Service Cliff was great - kept me inform all day long and called me when the Ridgeline was ready Car were serviced on time and ready for same day delviery More

by gups2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chads

April 07, 2015

Dealership Rating

I love my new Honda Civic! Joshua Jones patiently and carefully led me through the buying process. He knowledgeably answered all my questions, as did the others who were involve More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Purvis Burke, Tim Kral, Pam Turner , Joshua Jones, Jeff Packer

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