Cody Franklin
Cody Franklin at Town East Ford

Cody Franklin | Page 5

New Car Sales Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

Contact Me
4.9
98 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

4.9

98 Reviews

Write a Review

98 Reviews of Cody Franklin

September 17, 2024

Dealership Rating
Employee Rating

Cas and Zane were very informative and patient with us during our purchase. They answered all our questions and never pushed us into something we didn't need or want. This is my third car from Towneast Fo More

by manduh2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Melissa Green

Sep 19, 2024

Town East Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Cas and Zane provided you with informative and patient service during your purchase. It’s wonderful to know that you felt supported without any pressure. We truly appreciate your continued trust in us for your vehicle needs and are honored to be considered the best dealership in the DFW area. If you need anything further, please don’t hesitate to reach out. We look forward to serving you again!

September 12, 2024

Dealership Rating
Employee Rating

Shannon is great to work with at Town East Ford! She makes everything easy and communicates well with you. More

by CALDWELL2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that Shannon provided you with such a great experience. We’re proud of our team and their commitment to making every interaction smooth and enjoyable. If you need any further assistance or have more feedback, don’t hesitate to reach out. Thanks again for choosing Town East Ford!

August 31, 2024

Dealership Rating
Employee Rating

I purchased 2 vehicles from Town East Ford and will continue to do so! I always have the best experience! I just purchased my 2024 Mustang from Brian and he was excellent!! We cut right to the p More

by Mandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian

Sep 03, 2024

Town East Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with Brian was excellent and that you enjoyed a straightforward purchase of your 2024 Mustang. It’s wonderful to know that Jim and Luis have also provided you with top-notch service. Your continued trust and support mean the world to us. We look forward to serving you again and ensuring your experiences remain great!

August 21, 2024

Dealership Rating
Employee Rating

Completely satisfied with the entire experience when buying my wife's car. When buying my truck, we were at the dealership ~7 hours. More

by kvnc37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney

Aug 27, 2024

Town East Ford responded

Thank you for sharing your feedback with us! We're glad to hear that you were completely satisfied with your wife's car purchase. If there's anything else we can do for you, please let us know!

July 19, 2024

Dealership Rating
Employee Rating

Josh was very helpful and cordial. He explained everything well and in laymens terms. It took a little longer than anticipated but that's understandable. More

by Crague canion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh

June 09, 2024

Dealership Rating
Employee Rating

Good staff, good deal, good experience! I would recommend them to my friends. I was able to trade my 2023 for a 2024 and still able to get a great deal! More

by SCA10
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric, Matthew Haile , Jim A in service

Jun 10, 2024

Town East Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a good experience at Town East Ford and that our staff provided you with a good deal. It's fantastic that you were able to trade your 2023 for a 2024 and get a great deal. We appreciate your recommendation and look forward to serving you and your friends in the future!

May 17, 2024

Dealership Rating
Employee Rating

We were very well taken care of during our time here. I would recommend over and over again! More

by jstroney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric , Matt DeAnda

May 20, 2024

Town East Ford responded

Thank you for the fantastic review! We're thrilled to hear you were very well taken care of during your visit. Knowing you'd recommend us over and over again means a lot to our team. At Town East Ford, we strive to provide a positive and memorable experience for every customer, and it sounds like we achieved that for you. We appreciate you being a promoter of Town East Ford!

May 14, 2024

Dealership Rating
Employee Rating

Luis Sandoval, my sales rep, was great. He is very personable and knowledgeable. He exceeded expectations. More

by srclay4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , Matt DeAnda, Luis Sandoval

May 11, 2024

Dealership Rating
Employee Rating

Most pleasant car buying experience I’ve ever had. Everyone was so enjoyable to work with. The whole process was very personable and tailored. We had to bring our son with us and they made it fun for More

by mrsbowles7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney , Diana Maldonado

May 13, 2024

Town East Ford responded

We're thrilled to hear that your car buying experience at Town East Ford was the most pleasant you've ever had! That's exactly what we strive for – a positive and comfortable environment for everyone involved. It sounds like our team did a fantastic job making the process personable, tailored to your needs, and even fun for your son! At Town East Ford, we understand that car buying can be a family affair, and we appreciate you mentioning they made it enjoyable for him as well. Your kind words about our team are greatly appreciated – we'll be sure to share them with everyone. Congratulations on your new car! We're happy to hear you'll be a repeat customer. Please don't hesitate to reach out to us if you have any questions or need service in the future. Welcome to the Town East Ford family!

April 26, 2024

Dealership Rating
Employee Rating

Cody, and Matthew were great. They were very helpful in making sure I understood the sales process, and making sure I knew how to work things on the electronics with my new van. More

by Homer Corley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Matthew Haile

Apr 29, 2024

Town East Ford responded

That's fantastic to hear! We at Town East Ford are thrilled that Cody and Matthew made your experience so positive. It sounds like they went the extra mile to ensure you felt comfortable and confident throughout the sales process. In particular, it's great to hear they took the time to explain the electronics in your new van. We understand new technology can be overwhelming, and their dedication to your understanding is commendable. Thanks again for choosing Town East Ford, and congratulations on your new van!

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