Cody Komazec

This dealer sold my husband and I a car with a dead engine! When we turned to them for help, they took money for their services and did not help!!! Now I have to pay at least $10,000 to replace the car engine! When we turned to them for help, they took money for their services and did not help!!! Now I have to pay at least $10,000 to replace the car engine. When I wrote a review about them they said I was a liar and that I had never bought a car from them! Unfortunately, such unfair and dishonest people surround us! More

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This is by far the worst dealership I have ever dealt with. Bryan was very helpful with me in Kentucky and they are located in Akron. He was helpful UNTIL two days after I bought the car and noticed a m with. Bryan was very helpful with me in Kentucky and they are located in Akron. He was helpful UNTIL two days after I bought the car and noticed a major oil leak. I called and left numerous messages for Bryan (salesman) and Cody B who represents the service department. After 9 days of my car sitting at Land Rover of Louisville, who also made numerous calls. Prestige would not respond. I eventually found a way to get the number to the place called the warranty company myself and got this situated. I do not recommend this lot. The reviews don't go with the presentation of the lot, nor the staff. IF you decide to go with Prestige, take a mechanic. It was a Land Rover with an oil leak on purchase!! 800 bill that they only took care of 400 of it. Terrible business practices. More

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Buying a car from here is the biggest mistake I could have made. I was promised that everything would be repaired and I went around it with a fine tooth comb with our salesman Gaige. He took pictures of have made. I was promised that everything would be repaired and I went around it with a fine tooth comb with our salesman Gaige. He took pictures of all the missing covers and sent them to the service guy Cody. I was leaving for a trip the day after we made the purchase so they told me to contact them when we got back so they could do the repairs. when we returned Gaige was no longer employed there so we were turned over to Cody in the service department. my 11 year old can find parts for a car that Cody "couldn't find". After months of dealing with the completely inept Cody, who not only insisted he couldn't find the parts needed, but when MY MECHANIC did find the part and called him saying "they are here we just need you to pay for them" he said to send them all back because he had them, but he did NOT. Then we were turned over to Devin, who now 6 months in wanted us to give the car back (that I had already had over $3000 in repairs done on by this point and over $900 of that was not covered by the warranty so I paid out of pocket.) and get me into something else. After still no progress on the repairs we contacted the BBB. at that point we were connected with their "operations manager" Pete. Pete promised us everything would be fixed and assured me multiple times parts were in only to drive all the way to the Cuyahoga Falls location and the parts weren't even there. He finally fixed and replaced most of what I was promised BUT refuses to even replace the key fob that was missing the valet key part. Instead he went and found a spare they had laying around and stuck it in my key fob. Its the key to SOMEONE ELSE'S CAR and doesn't even fit in my door. That doesn't even make any sense. Even the other guys working there agree that when you purchase a car it should come with at least one functional complete key, yet Pete doesn't seem to think the key to the car is a necessity and will just give you someone else's to fit the open slot so it looks like it's fixed. I warn you, DO NOT purchase a vehicle from these people. Every time I have had it at a mechanic in the last year and they have asked where I bought it, as soon as I answer they say "That was your first mistake. We hear that all the time." More

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