Cody Ryker

They kept my car for seven (plus) months waiting for the wrong part to be delivered (they ordered the wrong part). And then gave it back to me with parts stolen off of it, and say that I have to prove it to wrong part to be delivered (they ordered the wrong part). And then gave it back to me with parts stolen off of it, and say that I have to prove it to get them replaced. Should be shut down. More

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Thank You For The Service I Received. I Appreciate It & The Friendly Staff. Am Pleased. I Appreciate It & The Friendly Staff. Am Pleased. More

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Friendly kind an easy to speak with would strive to get you every answer of a question you asked. Great Dealer you every answer of a question you asked. Great Dealer More

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Very professional service. Good communication from the service advisor. Customer service is very good as well. Good communication from the service advisor. Customer service is very good as well. More

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I had an appointment to get my transmission flushed, showed up on time and it only took a hour and a half so it was done in a timely manner and my truck is shifting good now. showed up on time and it only took a hour and a half so it was done in a timely manner and my truck is shifting good now. More

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Terrible customer service. Everyone I talked to at the time of my purchase lied to me. They do not keep there end of the deal, they simply want your money and then want you gon Everyone I talked to at the time of my purchase lied to me. They do not keep there end of the deal, they simply want your money and then want you gone. You go from important to not in a matter of a couple signatures. I will never buy anything from there Chevy or dodge dealerships. If they spent as much time on customer service as they did on the lame commercials they may just make get some where. They are LIARS. More

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Excellent service From sales to finance Car was very well detailed Staff very courteous We also received follow up call next day well detailed Staff very courteous We also received follow up call next day More

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Bought car there a year ago since I've had it I had to take it in to have new coil pack installed , I had to replace AC hose also had to have PCV valve replaced and replaced bad tire pressure sensor to to take it in to have new coil pack installed , I had to replace AC hose also had to have PCV valve replaced and replaced bad tire pressure sensor to top it off I had to replace battery all of this cost me over 1500.00$ out of pocket I purchased extended warranty but it did not cover any of this Jim Glover had fax on this car they new these issues were going to pop up if they were HONEST dealership thier service dept. would have detected these issues but instead they pushed this vehicle out as fast as they could knowing I was cash buyer SHAME on Jim Glover BUYER BEWARE go somewhere else. More

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The service dealer I talked to Cody who was very rude. I had talked to him about a transmission issue and basically got no help. He informed me that they only have 1 transmission guy, working for Jim Glov I had talked to him about a transmission issue and basically got no help. He informed me that they only have 1 transmission guy, working for Jim Glover Chevrolet and are months behind on transmissions. He told me to bring my vehicle to them and leave it and it could take up to 4 months to repair or find the solution. I wonder how many people could just leave a vehicle for 4 months at a dealership. I have had issue with the service since I bought the vehicle. I would fill out the service rating forms, honestly. I have 88,000 miles on my truck, so I have had several oil changes there. I can only recall maybe 2 times that I have had no issue. You would wonder why I keep going back and even 2 service people have asked that to me. I like the truck and since I bought it there, I thought they would give the best treatment but I was wrong. They probably like all other dealerships, once you buy the vehicle, you are no longer that important. I know this will probably not get addressed by Jim Glover but it did help me with my frustration with the issues. I have concluded by business with them as of today. I am Native American and I hope racism is not involved. I never felt good with the service department, they always thought they were smarter than you. More

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Cody and his team were efficient on a busy Saturday morning. I was in & out in less than an hour. I am spoiled to the complimentary car wash but, maybe it was too cold or not functioning. Thanks for ma morning. I was in & out in less than an hour. I am spoiled to the complimentary car wash but, maybe it was too cold or not functioning. Thanks for making it easy to get my Traverse serviced! More

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