Cody Zook

Most accommodating! Outstanding customer service and fair pricing! I recommend this dealership to anyone who lives in Florida who is looking for a new ride!! Outstanding customer service and fair pricing! I recommend this dealership to anyone who lives in Florida who is looking for a new ride!! More

by J D Verified Customer Verified Customer

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I had a very disappointing experience with this dealership, start to finish. I was on a waitlist ($1,000 deposit) for 4 years to purchase a Z06. After a year or two I noticed some questionable pra dealership, start to finish. I was on a waitlist ($1,000 deposit) for 4 years to purchase a Z06. After a year or two I noticed some questionable practices with how cars were being distributed among those on the waitlist. I questioned the owner's son, Justin, about this, and his response was defensive and accusatory towards me. Although uncomfortable, I remained on the list. Fast forward two years... it's my turn to meet with Cody Zook to place my order. We had a few back-and-forths with specifics, as expected with any car order. Cody was in contact with me and I thought he was very clear on the specifics for my order. However, as the transaction continued it became clear that there was a lack of communication. I noticed the discrepancy between what I requested and the order Cody placed, immediately. I contacted him and he assured me this would be corrected and I would receive the car just as I ordered it. After waiting a couple of months, the car arrived. It was not what I ordered. So, as I had anticipated, the lack of communication from Cody and his resistance to correct the order resulted in the car arriving not as I ordered it. After examining the car, I informed Cody that I would need to have my wife view the car and we would discuss the situation and get back to him within a few days. Well, when I texted Cody I found out they SOLD MY CAR. Someone walked into the dealership and purchased the car that was ordered in my name. Understandably, I was shocked! Cody offered to reorder my car, correctly. Cody put in the order. However, as we were communicating about the reorder Cody sent this to me in an email, " A big concern from my manager is after everything is delivered and finished when Chevy sends you a survey, given everything that has happened to you, you would probably give us a 1/10 which affects us and the sales associate doing the deal. If we get the right one done, and agree, would you give us a good survey?" (THIS IS A DIRECT QUOTE) After this email I asked Cody to call me, he never called me. George Moore Chevrolet cancelled my reorder because I would not commit to giving them a 10 on the survey. More

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Great service, they work with you to get the best possible price. My salesman Eliana even picked me up and drove to the dealership. possible price. My salesman Eliana even picked me up and drove to the dealership. More

by Rbtagencyinc Verified Customer Verified Customer

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brent was great ,ok, ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok. ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok. More

by jerrell.lowery.bxko Verified Customer Verified Customer

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I really enjoyed my first visit at George Moore the entire staff was very friendly and super nice. entire staff was very friendly and super nice. More

by morriscummings27 Verified Customer Verified Customer

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Salesman Ian Banks was friendly and assisted us on our first EV purchase! We are thankful and excited. first EV purchase! We are thankful and excited. More

by sincerlyyours29 Verified Customer Verified Customer

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Mike and the dealership were so friendly and willing to help with anything. Such agreat atmosphere. help with anything. Such agreat atmosphere. More

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The visit was stress free. The agents were professional and very helpful. Did not feel pressured in any way. The agents were professional and very helpful. Did not feel pressured in any way. More

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I’ve bought 4 different cars from George Moore Chevy and have been satisfied every-time! Great staff, great options, overall good experience. have been satisfied every-time! Great staff, great options, overall good experience. More

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Excellent/outstanding sales and service department. . two thumps up.. can't wait to buy another vehicle.. thank you . two thumps up.. can't wait to buy another vehicle.. thank you More

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