Colin Fiedler | Page 16
Service Manager
Acura of Brookfield
19180 W Bluemound Rd
Brookfield, WI 53045
201 Reviews
Write a Review201 Reviews of Colin Fiedler
September 11, 2019
Outstanding service I had outstanding service on my 2018 MDX. The B1 service and open recalls took less time and cost was lower than estimate which made me a very happy c I had outstanding service on my 2018 MDX. The B1 service and open recalls took less time and cost was lower than estimate which made me a very happy customer!!! Acura of Brookfield is the best!! More
Other Employees Tagged: Stuart Beispiel
September 11, 2019
Recall tail lights and new tires Went in for a recall and talking to the service rep he mentioned about rebate on tires and gave me quote which was comparable to others with a better Went in for a recall and talking to the service rep he mentioned about rebate on tires and gave me quote which was comparable to others with a better warranty. More
September 09, 2019
Always great service I have always received great service on my Acura TLX. This is the third Acura our family has owned and we have never had any of them serviced anywhere I have always received great service on my Acura TLX. This is the third Acura our family has owned and we have never had any of them serviced anywhere else. They are prompt and do not push unnecessary services. More
September 06, 2019
Always perfect customer service! Thank you to Colin and AOB. Always treated well and always top notch service. I highly recommend this location to everyone. They always fix on time an Thank you to Colin and AOB. Always treated well and always top notch service. I highly recommend this location to everyone. They always fix on time and provide transportation if needed. More
November 11, 2018
Acura of Brookfield Service Dept Colin was very professional and diligent to get my Acura TLX repair made. He is very professional and I would highly recommend him as he took the tim Colin was very professional and diligent to get my Acura TLX repair made. He is very professional and I would highly recommend him as he took the time to resolve my problem and was honest throughout the process. More
October 20, 2018
Service Visit I own a 2008 RDX, which I bring into AoB, when major maintenance is required; anything which I'd prefer to be serviced with OE parts and fluids. Anyth I own a 2008 RDX, which I bring into AoB, when major maintenance is required; anything which I'd prefer to be serviced with OE parts and fluids. Anything routine, I handle myself, or use a small local shop. However, I don't dread bringing my car to AoB. They have always taken such meticulous care of me, and my vehicle. Everything is done right the first time, and affordably so. They are Wisconsin's only family-owned luxury dealership, and it shows. It's wonderful having a diamond in the rough, in an otherwise ruthless industry. More
October 16, 2018
Third used Acura purchase I have purchased 3 used Acuras from Steve over the years. He works hard for the company and for his customers which makes him nice to deal with. I w I have purchased 3 used Acuras from Steve over the years. He works hard for the company and for his customers which makes him nice to deal with. I won't deal with anyone else on the sales side until he retires. Additionally, their service department is expceptional with customer service second to none. More
Other Employees Tagged: Gary Krier , Steve Armitage, Roger Meeker
September 20, 2018
The Best Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and w Professional service and great amenities while you wait. Explained all that was done and future service that may be necessary. Service was fast and we appreciated the car wash ! More
Other Employees Tagged: Dan Surges , Adam Schersing
September 17, 2018
2003 Acura TL 3 (79K miles) - Major Repair work I bought my Acura new in 2003. There was an design flaw on the older model TL's (and older Accords). The A/C line drips water on the metal subframe I bought my Acura new in 2003. There was an design flaw on the older model TL's (and older Accords). The A/C line drips water on the metal subframe which causes rusting and an, eventually, unsafe vehicle. An expensive repair, especially, if there is other major repair work. I also needed rusting fuel/break lines replaced and rear break pad/rotor/caliper replaced. I knew the history of my car, so I decided to fix it. Cars are an expense, that is all there is to it! Since this is the case, I appreciate the high quality and reliable work of the technicians. The work at Acura is warrantied. They won't retire or close up shop. Like other Acura TL owners, I reported this design flaw to the NHTSA. If you sign up, they will notify you of a recall. One must go to a certified dealer for any reimbursement. The A/C drain is now rerouted, so this won't happen again. Special thanks to Colin for your communication, follow through, and educational information. Special thanks to Steve for all your quality and skilled work. Special thanks to Kevin for finding high quality aftermarket subframe and for having the parts there. Also... Thank you Adam, in service, for your kind welcome when I arrived. Thank you Roni, receptionist, for her understanding. Thank you Dan, service, for his time and assistance. More
Other Employees Tagged: Dan Surges , Adam Schersing, Steve, Technician & Kevin, Parts & Roni, Reception.
September 12, 2018
The treatment of a King! Every time I visit Acura of Brookfield I’m treated like a King with kindness, respect, a little Love and best of all understanding. Oh yeah and the gr Every time I visit Acura of Brookfield I’m treated like a King with kindness, respect, a little Love and best of all understanding. Oh yeah and the great coffee,treats., and the massage don’t hurt. I Love the Dealership and the people, for they are like family. My carriage also get the Royal treatment. Your truly Leo A. Rivera More
Other Employees Tagged: David Osterhaus

