Colin Fiedler
Colin Fiedler at Acura of Brookfield

Colin Fiedler | Page 8

Service Manager

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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201 Reviews
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201 Reviews

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201 Reviews of Colin Fiedler

June 26, 2020

Dealership Rating
Employee Rating

Awesome service department with kind and courteous staff. I love the attention to detail from everyone at the dealership. I wouldn't go anywhere else!! More

by Sprmmr05
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel , Adam Schersing

Jun 29, 2020

Acura of Brookfield responded

This is great to hear! Thanks for sharing.

June 26, 2020

Dealership Rating
Employee Rating

Great service. Clean facility and wonderful staff. Came in for a recall and they also did and inspection of the entire car which I did not expect but so glad they did. More

by rldunne5678
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier , Cashier - Roni. was super friendly yet professional. Great group of people.

Jun 29, 2020

Acura of Brookfield responded

Thank you for taking a moment to share about your recent service visit.

June 25, 2020

Dealership Rating
Employee Rating

The man (?) who fixed the dent on my car by far exceeded my expectations. It looks great. Excellent service. Congratulations!! Keep up the good work. More

by Christy
Recommend Dealer
Yes
Jun 29, 2020

Acura of Brookfield responded

Glad we were able to fix the dent on your car.

June 25, 2020

Dealership Rating
Employee Rating

First time visit. Overall good experienceOnline First time visit. Overall good experience Online appointment system works good. Car was delivered back clean. Seems like everything I asked for was More

by DAVIDLSMITH78
Recommend Dealer
Yes
Jun 29, 2020

Acura of Brookfield responded

Thank you for utilizing our service department. Glad everything went well during your first visit.

June 25, 2020

Dealership Rating
Employee Rating

Excellent service but no mask! As always, I got excellent service for my RDX. Because of the COVID-19 pandemic, a loaner was brought to my home. BUT: The service person was not we More

by ANNSMEYERS
Recommend Dealer
Yes

Other Employees Tagged: Bruce

Jun 29, 2020

Acura of Brookfield responded

Thank you for taking a moment to provide this feedback. The health and safety of the clients and staff is paramount. We do sanitize vehicles multiple times, including when the vehicle arrives for service and after the work is complete. The items you mentioned including wearing a mask and re-sanitization should have also been addressed and we do apologize for this.

June 25, 2020

Dealership Rating
Employee Rating

Great people and a great facility A A A A A A A A A A A Great people and a great facility A A A A A A A A A A A A A A A A A A A More

by jimgrisamore
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel , Peter Agnello, Mike Baker

Jun 29, 2020

Acura of Brookfield responded

Thank you for sharing.

June 25, 2020

Dealership Rating
Employee Rating

I have been buying vehicles from Acura of Brookfield for nearly 25 years. And there are plenty of reasons. Management has absolute integrity. Sales is completely trustworthy and will bend over backwards More

by EEHOBBS
Recommend Dealer
Yes

Other Employees Tagged: Terry Truttschel, Tom Schellinger, Dan Surges, Gary Krier , Peter Agnello, Mike Baker, Brian Chilson, Roger Meeker

Jun 29, 2020

Acura of Brookfield responded

Thank you for taking a moment to share this excellent recommendation. We appreciate your continued loyalty.

June 24, 2020

Dealership Rating
Employee Rating

Excellent experience but missed my back massage while waiting for my car. In addition, missed the Starbucks Coffee too. Hope full service returns soon. Ross Peterson More

by printguy566
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier , Adam Schersing

Jun 29, 2020

Acura of Brookfield responded

Thank you for sharing about your recent service visit. Unfortunately we had to pause offering Starbucks coffee and chair massages for the safety and health of our clients and staff.

June 24, 2020

Dealership Rating
Employee Rating

This was my first visit to Acura of Brookfield. I'm giving 4 stars because my car was brought in for an airbag recall. I have no complaints. I came in, I was taken to work by someone from the staff. Th More

by connie
Recommend Dealer
Yes
Jun 29, 2020

Acura of Brookfield responded

Thank you for visiting our service department for the first time. We happy to hear everything went as expected. We look forward to offering this same great service during your next visit.

June 24, 2020

Dealership Rating
Employee Rating

Eveyone was kind courteous and prompt. Thank you for the honest assessment on my front end and not trying to pull up sales on me. More

by CLONG1936
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ensweiler

Jun 29, 2020

Acura of Brookfield responded

Thank you for taking a moment to share about your recent service experience.

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