Colin Lawrence

The service was excellent ! I love my car . The exterior color is great . The interior color is great . The ride is very comfortable . Cory was very informative. He did a great job . color is great . The interior color is great . The ride is very comfortable . Cory was very informative. He did a great job . More

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Very poor communication This was out worst car buying experience by far. On Monday we signed off on our new Outback. We love the vehicle and are very pleased with our cho This was out worst car buying experience by far. On Monday we signed off on our new Outback. We love the vehicle and are very pleased with our choice. We got home and did a look over and noticed a ding on the passenger side. We decided to call them the next morning to see about getting it repaired. My husband also had been told that the service contract (extended warranty) was a good deal. After discussing it, we decided that for us it was not such a good deal. My husband called on Tuesday morning and asked to have the service contract removed and about the ding in the passenger door. He was told by Scotty that the service contract would be removed on the back end of the loan. In other words, we would pay for the service contract with interest and have it reimbursed after the loan was paid. They offered to try to "smooth out" the ding. We felt like this was unacceptable and we tried to return the vehicle and were basically bullied into keeping the vehicle with the threat of turning us over to the credit agency as a repossession. Arkansas does not have a 3-day hold on the contract and it is up to the dealer to give the 3-day grace, which it turns out Subaru of Little Rock does not abide by. We are now being told the service contract will drop off after a month. We will never purchase anything from them again and will definitely be going elsewhere to purchase a Subaru at the end of our contract. More

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Terrible Experience! BEWARE!!! BEWARE!!!! I called this dealership the see if they had a new Ascent Touring in stock. They told me that they had just what I was looking for. That a BEWARE!!!! I called this dealership the see if they had a new Ascent Touring in stock. They told me that they had just what I was looking for. That a customer ordered one but backed out when it came in. We went over all the numbers and I had my bank approve the money. When we were down to the last part of the deal, they told me that they was not going to sell the car because the person that backed out was going to purchase the car. The person that backed out initially should have been told that there was a deal working on it currently because they gave up their first to purchase rights. Instead they tossed me to the side like I didn’t matter. Even after I did all the work to arrange everything to buy it. BUY FROM A DEALER THAT CARES ABOUT YOU! This is not that dealer! More

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Justin Salazar saved the day Justin Salazar and Cecil were absolutely wonderful to work with. We would love to do business with them again. Colin on the other hand was very pushy Justin Salazar and Cecil were absolutely wonderful to work with. We would love to do business with them again. Colin on the other hand was very pushy and even went so far as to get aggressive by slapping a bottle of water off his desk and yelling when things weren’t going his way regarding our deal. It was extremely uncomfortable. Justin and Cecil were the only reason we continued the deal. They were outstanding. More

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Great service. Knowledgeable salesman I had a very specific vehicle in mind. My Salesman listened to my needs and found exactly what I was looking for. He didn't try to push what was on th I had a very specific vehicle in mind. My Salesman listened to my needs and found exactly what I was looking for. He didn't try to push what was on the lot and in fact had to bring a car in from halfway across the State to get me in what I wanted. More

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Best Car People Ever! Thanks to the excellent knowledge of Big Chuk and T.J. we found the perfect Subaru! From Manager Landon to Finace guy Colin, every step buying was eas Thanks to the excellent knowledge of Big Chuk and T.J. we found the perfect Subaru! From Manager Landon to Finace guy Colin, every step buying was easy. What a great team! 👏🏼👏🏼👏🏼 More

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