Worst customer service I've ever recieved in my 53 years
of existence. Ferman Mazda sold me a 2019 Jeep that should be totaled. Now its in their shop and I'm stuck with no vehicle to get to work. I am highl
of existence. Ferman Mazda sold me a 2019 Jeep that should be totaled. Now its in their shop and I'm stuck with no vehicle to get to work. I am highly xxxxxx and will be talking with my lawyer.
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by loriepolin
Verified Customer
Verified Customer
Other Employees Tagged:
Sid
Mar 26, 2026 -
Ferman Chevrolet - Tampa responded
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our sales team didn’t meet your expectations. At Ferman Chevy Brandon, we strive to provide every guest with respectful, transparent, and helpful service, and we regret that we fell short in your case.
We would appreciate the opportunity to learn more about what happened and how we can make things right. Please contact our Guest Experience Manager Tommy Farruggio at 813.623.2411 EXT. 4235 or thomas.farruggio@ferman.com so we can address your concerns directly.
Your satisfaction is important to us,
– The Ferman Chevy Brandon Team
Confusing that 3 dealerships are all part of one, and I
can tell it confuses the staff because the guy who handled me had no clue what he was showing or riding around in with while on the test drive.
can tell it confuses the staff because the guy who handled me had no clue what he was showing or riding around in with while on the test drive.
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by Not buying again
Verified Customer
Verified Customer
Mar 16, 2026 -
Ferman Chevrolet - Tampa responded
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our sales team didn’t meet your expectations. At Ferman Chevy Brandon, we strive to provide every guest with respectful, transparent, and helpful service, and we regret that we fell short in your case.
We would appreciate the opportunity to learn more about what happened and how we can make things right. Please contact our Guest Experience Manager Tommy Farruggio at 813.623.2411 EXT. 4235 or thomas.farruggio@ferman.com so we can address your concerns directly.
Your satisfaction is important to us,
– The Ferman Chevy Brandon Team
They was great and went above and beyond to make sure
that we were happy and successful I will never go back to ford again
that we were happy and successful I will never go back to ford again
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by terencemack1
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Parker
Feb 27, 2026 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
Great experience the way it should be when you go to buy
a car thank you
a car thank you
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by Joe R
Verified Customer
Verified Customer
Jan 22, 2026 -
Ferman Chevrolet - Tampa responded
Thank you so much for your kind words and positive feedback! We are thrilled to hear you had a great experience with our sales team at Ferman Chevy Brandon. Our goal is to make every visit seamless and enjoyable, and we are so glad we were able to meet your expectations.
If you ever need anything in the future, whether it’s for service or questions about your vehicle, don’t hesitate to reach out. We would love to continue assisting you for many years to come!
– The Ferman Chevy Brandon Team
Best service.
Definitely coming back whenever I need my car serviced or in the market for a car.
Definitely coming back whenever I need my car serviced or in the market for a car.
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by JoshW
Verified Customer
Verified Customer
Other Employees Tagged:
Dominick Lauriano, Roland
Jan 06, 2026 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
Thank you so much for your kind words and positive feedback! We are thrilled to hear you had a great experience with our sales team at Ferman Chevy Brandon. Our goal is to make every visit seamless and enjoyable, and we are so glad we were able to meet your expectations.
If you ever need anything in the future, whether it’s for service or questions about your vehicle, don’t hesitate to reach out. We would love to continue assisting you for many years to come!
– The Ferman Chevy Brandon Team
The seller gave us a deal that we cant decline.
Even when the monthy payment endednip being higher, we are happy with the the purchase
Even when the monthy payment endednip being higher, we are happy with the the purchase
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by ivanaderuiz
Verified Customer
Verified Customer
Other Employees Tagged:
Colin Parker
Jan 06, 2026 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
Thank you so much for your kind words and positive feedback! We are thrilled to hear you had a great experience with our sales team at Ferman Chevy Brandon. Our goal is to make every visit seamless and enjoyable, and we are so glad we were able to meet your expectations.
If you ever need anything in the future, whether it’s for service or questions about your vehicle, don’t hesitate to reach out. We would love to continue assisting you for many years to come!
– The Ferman Chevy Brandon Team
They attended me very well.
I really appreciate them helping me . Perfect service from both
I really appreciate them helping me . Perfect service from both
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by zuluetayunier3
Verified Customer
Verified Customer
Jan 02, 2026 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
Thank you so much for your kind words and positive feedback! We are thrilled to hear you had a great experience with our sales team at Ferman Chevy Brandon. Our goal is to make every visit seamless and enjoyable, and we are so glad we were able to meet your expectations.
If you ever need anything in the future, whether it’s for service or questions about your vehicle, don’t hesitate to reach out. We would love to continue assisting you for many years to come!
– The Ferman Chevy Brandon Team
Kaleab is a stand up guy.
He exemplifies all things you need to be a great sales man but most of a man if his word.
He exemplifies all things you need to be a great sales man but most of a man if his word.
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by nickid2590
Verified Customer
Verified Customer
Dec 01, 2025 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
Thank you so much for your kind words and positive feedback! We are thrilled to hear you had a great experience with our sales team at Ferman Chevy Brandon. Our goal is to make every visit seamless and enjoyable, and we are so glad we were able to meet your expectations.
If you ever need anything in the future, whether it’s for service or questions about your vehicle, don’t hesitate to reach out. We would love to continue assisting you for many years to come!
– The Ferman Chevy Brandon Team
Kind, caring.
Understands, Good communication, Respectful, show godly love, continuing blessings, good customer service, knowledgeable.
Understands, Good communication, Respectful, show godly love, continuing blessings, good customer service, knowledgeable.
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by ladysting34
Verified Customer
Verified Customer
Nov 25, 2025 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
We truly appreciate your kind words and positive feedback. It’s wonderful to hear that you had such a great experience with our sales team at Ferman Chevy Brandon. Our team strives to make every visit smooth, enjoyable, and stress-free, and we’re delighted we met your expectations.
If you ever need anything—whether it’s service, support, or questions about your vehicle—we’re always here to help. We look forward to assisting you for many years to come!
– The Ferman Chevy Brandon Team
I Love the experience of the car so in love with it .
My SUV is love ❤️ 😍
My SUV is love ❤️ 😍
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by shanta83lewis
Verified Customer
Verified Customer
Oct 10, 2025 -
Ferman Chevrolet - Tampa responded
Thank you for your review!
Thank you so much for your kind words and positive feedback! We are thrilled to hear you had a great experience with our sales team at Ferman Chevy Brandon. Our goal is to make every visit seamless and enjoyable, and we are so glad we were able to meet your expectations.
If you ever need anything in the future, whether it’s for service or questions about your vehicle, don’t hesitate to reach out. We would love to continue assisting you for many years to come!
– The Ferman Chevy Brandon Team
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8 yrs, 5 mos
