Collin Hodgkinson | Page 4

I spoke with Mark in service and I would have appreciated communication over the phone verses driving into the dealership and wasting over 2 hours of my time. Everything could have been explained to me by p communication over the phone verses driving into the dealership and wasting over 2 hours of my time. Everything could have been explained to me by phone. Not impressed and will not be returning. More

by troyboyohio Verified Customer Verified Customer

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Great customer service and friendly staff. Very happy with my new car purchase. Would recommend. Very happy with my new car purchase. Would recommend. More

by marciante.anthony Verified Customer Verified Customer

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Quick and efficient. Two issues were resolved with one visit. I have encouraged others to go to Classic VW in Mentor. Two issues were resolved with one visit. I have encouraged others to go to Classic VW in Mentor. More

by david93scott Verified Customer Verified Customer

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Everyone was very helpful and nice. Customer service is important and I am happy Classic still has that. Customer service is important and I am happy Classic still has that. More

by KRIKO33 Verified Customer Verified Customer

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The only reason I did not give a 5 was overpriced work. The representative showed me how to program the radio after prompting and he was most helpful then. I still felt that $200 was a little pricey to The representative showed me how to program the radio after prompting and he was most helpful then. I still felt that $200 was a little pricey to swap out a radio. More

by barbur1 Verified Customer Verified Customer

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I had to bring vehicle in for a check engine light, it was covered under my extended warranty.Service handle everything perfectly. was covered under my extended warranty.Service handle everything perfectly. More

by RICE.RODNEY Verified Customer Verified Customer

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The Service department is always Excellent and always helpful In everything they provide and do! helpful In everything they provide and do! More

by Justf9 Verified Customer Verified Customer

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It's one of the best experiences I've had at a dealership in a long time from the time that I walked in nothing but friendliness, and courteous people. The sales manager went over all details with me. And b in a long time from the time that I walked in nothing but friendliness, and courteous people. The sales manager went over all details with me. And broke everything down for me. The sitting area was very comfortable. With a nice snack and coffee selection. While you wait. During my service, the technician sent to me a video of him. Doing the service on my car and explaining everything that I needed, or it didn't need. Service customer service 100 out of 100. This will be my new dealership, where I take my vehicles and also buy my vehicle. More

by coopertheopolis Verified Customer Verified Customer

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Asked them to check engine vibration since there is movement and that wasn't done. Still having vibration after dropping 4k. movement and that wasn't done. Still having vibration after dropping 4k. More

by guyMD Verified Customer Verified Customer

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Always does it right the first time and then you don’t have keep going back continuously for the same thing . have keep going back continuously for the same thing . More

by ken18mar Verified Customer Verified Customer

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