Collin Kesley | Page 2

The experience was easy and exceptional! They treated my family and I with care by showing us excellent customer service. They treated my family and I with care by showing us excellent customer service. More

by DEZIREEVANS01 Verified Customer Verified Customer

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Colin was very helpful with me purchasing my new jeep. I’m greatful for all he did. I’m greatful for all he did. More

by JSTEF0 Verified Customer Verified Customer

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The dealership lied to me. They sold me a vehicle with a supposed certified warranty, but it wasn’t. They have it listed as a pre-owned certified with 7 years or 100,000 miles, They sold me a vehicle with a supposed certified warranty, but it wasn’t. They have it listed as a pre-owned certified with 7 years or 100,000 miles, but that was a lie. Before you go to finance, they put it on paper, but in finance, it disappears. I reached the managers, and they defend the lie—it's a waste of time. I will try to contact Morgan, who is the main company, to see if they can help, but I can’t find any phone number I could call. More

by nmartir Verified Customer Verified Customer

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This is the third vehicle we have purchased from this dealership and the second one from Colin. He has a longterm customer now. Luciano in the service department as well as Sekou have been helpful in exp dealership and the second one from Colin. He has a longterm customer now. Luciano in the service department as well as Sekou have been helpful in explaining repairs to previous vehicles. I recommend Colin, Luciano and Sekou to all of my friends now. There is an older gentleman that works in the customer facing service bay that is always kind and warm. No matter the weather or reason for the service appointment, he makes it better. More

by Sen Verified Customer Verified Customer

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Collin and team were awesome! Everyone was friendly! They valued my time which is not that common in car buying. Everyone was friendly! They valued my time which is not that common in car buying. More

by jenoltz14 Verified Customer Verified Customer

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I bought a 2023 Ram 1500. This was my first time purchasing a Ram 1500. I liked the truck, but my experience at the dealership was terrible. During the deal, the salesperson t This was my first time purchasing a Ram 1500. I liked the truck, but my experience at the dealership was terrible. During the deal, the salesperson told me the truck came with a certified RAM warranty that covered the powertrain for 7 years and 100, 100,000 miles. The truck had fewer than 70, 000 miles and was from 2023. If we do the math, I still have 5 years and 30, 000 miles of powertrain coverage. Before finalizing the deal, I asked the salesperson to confirm that the truck was still under warranty. They assured me it was. Later, when I spoke to the finance person, they tried to sell me an additional warranty, but I told them that the salesperson had already said the truck still had valid powertrain coverage. The salesperson also sold me paint protection and told me that it was part of the powertrain warranty. After signing all the papers, the salesperson gave me only one key and just half a tank of gas. I asked about the other key, and he told me the truck only had one. The sad part is, they never told me that. A few days later, I called a manager to share my experience regarding the keys and fuel so the dealership could improve. I found out that the Ram 1500 didn't have any insurance or certification as a pre- owned vehicle. I explained this to the manager, but he was rude and basically said he would contact the salesperson and get back to me. He never called. I had to call again, and finally, I spoke to the store manager, but nothing was resolved. He did say that a finance manager would contact me to see if we could add an extended warranty. I'm still waiting for that call. What really upset me is that they lied about the certification. They told me they couldn't lower the price because it was a certified pre- owned vehicle with supposedly warranty coverage—but it doesn't have any warranty, and the service was terrible. They lied to me. I wouldn't recommend this dealership for purchasing a vehicle. I believe they are part of the Morgan Group, which I have bought from before without any problems. If someone can help, I would appreciate it. More

by NMARTIR Verified Customer Verified Customer

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OUTSTANDING! Collin was extremely knowledgeable about the vehicle and all the specifications in showing me what it does. He was extremely helpful explaining the o Collin was extremely knowledgeable about the vehicle and all the specifications in showing me what it does. He was extremely helpful explaining the offer and negotiation process. I felt like he wanted and was going to do whatever it took to get me the car I wanted at the best price and HE DID. Kenny the manager, was also very kind and helpful during the process. Both of them together got me the best car at the best price for me. More

by n.macias22 Verified Customer Verified Customer

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Efficient and transparent. My experience with Arrigo was great, it was a efficient and transparent transaction My experience with Arrigo was great, it was a efficient and transparent transaction More

by connorrcullins Verified Customer Verified Customer

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Collin was very nice and helpful with me I would recommend. He treated me with professionalism recommend. He treated me with professionalism More

by riveron4888 Verified Customer Verified Customer

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I requested a lot of information on the phone before coming into the dealership and Jose was very efficient and timely in his responses which made this a very stress-free transaction coming into the dealership and Jose was very efficient and timely in his responses which made this a very stress-free transaction More

by carguy Verified Customer Verified Customer

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