Collin Kesley | Page 36

Poor Customer Service Called sales rep asking for pricing gave specific parameters for pricing and said he would call right back. Instead of calling back with the numbers i Called sales rep asking for pricing gave specific parameters for pricing and said he would call right back. Instead of calling back with the numbers in parameters I requested he decided to provide me different scenarios with more money down than what I specified poor listening skills would recommend another sales rep that would be attentive to the customers needs and wants instead. Didn't realize such a simple request would be so complicated called three other dealers besides this one and received the information in the form I requested. More

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Great Dealer I originally went in just to see the grand Cherokee and give it a test drive, Collin Showed it to me, let me test drive it, talked over all the featur I originally went in just to see the grand Cherokee and give it a test drive, Collin Showed it to me, let me test drive it, talked over all the features and options, and before I knew it I decided to buy one. The staff is great, Rudy was awesome as well, and they gave me the best deal for my trade in. Thank you guys! More

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Amazing Experience!! For sales I worked with Collin Kesley and David Kelley. They were by far the best salesmen I have ever worked with. There was no pressure, they were For sales I worked with Collin Kesley and David Kelley. They were by far the best salesmen I have ever worked with. There was no pressure, they were very friendly and helpful. I explained to both of them what I was looking for (a dodge challenger R/T and up) and they found exactly what I wanted. They were both honest and new their inventory. I would recommend anyone to work with these two men. At the end of the day I had not intended to buy a vehicle but they gave me an offer I could not refuse and I drove out with a leased 2018 Dodge Challenger R/T plus. Once my lease is up I will definitely be back to this dealership and these two men. More

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Poor customer service This establishment doesn't care about anything once you sign the contract. Tried 2 times to get a spare tire installed and a broken light fixed. This establishment doesn't care about anything once you sign the contract. Tried 2 times to get a spare tire installed and a broken light fixed. David the manager told me bring in the car and they would fix the problems and he would rent me a car for a day. I get to the dealership and no car rental and the light wasn't even at the dealership. David never even said sorry or anything. Such a xxx. The only person who cared.was Robert, he even installed the spare tire himself. I will never buy another car from this dealership. Stay away. More

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Friendly Staff My wife and I went to the dealership knowing exactly what we wanted and we were able to leave the dealership with exactly what we wanted. Everyone tha My wife and I went to the dealership knowing exactly what we wanted and we were able to leave the dealership with exactly what we wanted. Everyone that we dealt with were friendly and helpful, a pleasure to deal with. More

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Great Customer Service and Great Deals Me and my wife went looking for a new car. Looking for either a Fiat 500x or a Jeep. Well Sales person Collin Kelsey took care of us Sooo Good and too Me and my wife went looking for a new car. Looking for either a Fiat 500x or a Jeep. Well Sales person Collin Kelsey took care of us Sooo Good and took the time to seat we us and work with us with the decision of wich one to buy ,that we decide to buy the Jeep Renegade. We got a Great Deal Better than what we though .. After that Finance person Stephen Fioravante treat us very good explained everything with the contract so clear that we could not believe this was real...We never experienced such a Good Service before .. At the end Delivery person Matt Diamond explained everything about the car manual and all specifications on the car service...Great Group ..... More

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Great experience This is our 3rd vehicle purchased from Arrigo. Awesome experience again. Our salesman Collin Kelsey even went to West Palm Beach to pick up the vehicl This is our 3rd vehicle purchased from Arrigo. Awesome experience again. Our salesman Collin Kelsey even went to West Palm Beach to pick up the vehicle we eventually purchased. Got the price I wanted. No haggle no hassle. More

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Best car buying experience ever Collin helped a lot, got us a great deal on a 2016 challenger and I could not be happier. I see my self buying again Collin helped a lot, got us a great deal on a 2016 challenger and I could not be happier. I see my self buying again More

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Buying a new car This is the 5th car that I purchased at Arrigo Sawgrass in the past 6 years. Colin Kesley is the best salesman in the dealership. He is always avai This is the 5th car that I purchased at Arrigo Sawgrass in the past 6 years. Colin Kesley is the best salesman in the dealership. He is always available, helpful and polite while conducting our deals. Colin is an asset to the Arrigo Corporation. Also of note are Bob Greenberg in the Service Department. Very helpful and professional. We dealt with Ken in Finance for this transaction and he was very polite and also professional. Finally, the Delivery department's Tyler was very helpful explaining the final steps of the new car delivery. More

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Excellent Collin is very professional and helpful. He was able to answer all of our questions and always returned our calls/messages in timely manner. Collin ha Collin is very professional and helpful. He was able to answer all of our questions and always returned our calls/messages in timely manner. Collin has been our sales consultant since 2011. More

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