Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 64

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
684 Reviews
4.8

684 Reviews

Write a Review

684 Reviews of Collin Romer

August 28, 2021

Dealership Rating
Employee Rating

I’ve been dealing with Dana over 25 years whether it’s fir Sales or Service Dana is by far the best dealer. You are always treated like family by Professional, Courteous, Understanding and Knowledgeable S More

by Tonz & Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Keith Service Mgr

Aug 30, 2021

Dana Ford Lincoln responded

Your continued support and confidence in the Dana Ford team mean the world to us! Thank you so much for being part of our family for so long! We're looking forward to providing many more years of quality service to you!

August 28, 2021

Dealership Rating
Employee Rating

Dana Ford Lincoln is great. The staff is knowledgeable and friendly. I wouldn’t bring my Escape anywhere else. What more can I say. Bye More

by caohanach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2021

Dana Ford Lincoln responded

We're so glad to hear this! Thank you for your confidence in the Dana Ford team! We'll see you next time!

August 25, 2021

Dealership Rating
Employee Rating

Excellent and quick service. My issue was corrected. It was a pleasure to be treated so nicely and the building itself was immaculate and very well maintained. More

by asusi1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Dana Ford Lincoln responded

Wow, thank you so much for this wonderful feedback! It was a pleasure having you visit us here at Dana Ford and we hope we can be of service to you again in the future. Take care!

August 23, 2021

Dealership Rating
Employee Rating

I work at Dana Ford Lincoln, my co workers are friendly, I work at Dana Ford Lincoln, my co workers are friendly, The service was performed in a t.imely manner, I've been a customer since 1987, both in sale More

by smichelotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Patricia Farag, Jasmine Jackson

August 14, 2021

Dealership Rating
Employee Rating

Service Dept. needs to learn customer service etiquette! Dealing with same issue for 2 months! Colin,Pat and Danielle B they never ever call back! More

by may261979
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Aug 16, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 07, 2021

Dealership Rating
Employee Rating

I love the friendliness of some of I love the location and the friendliness of some of the guys over there I love this dealership it's a shame they stop making the fusion More

by jrc10309
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 09, 2021

Dana Ford Lincoln responded

We're so glad you love visiting the Dana Ford team! Thanks so much for the awesome five-star review and continued support!

August 06, 2021

Dealership Rating
Employee Rating

When you have a appointment for tail lights you would thing that they would have ordered them before the appointment ahead of time and not have to wait for them to come in. More

by victorianbrothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

August 02, 2021

Dealership Rating
Employee Rating

I was waiting for almost an hour without an update. Unprofessional staff, definitely not customer focused. Process for internal insurance approvals should not be a customers issues especially after an More

by joegabriel103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan , Patrick Ciotola

Aug 05, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Aug 17, 2021

Dana Ford Lincoln responded

Joe, thank you again for taking the time to speak with me regarding your service issue. It was a pleasure speaking with you further about the experience you had at Dana Ford Lincoln, and I am glad that we were able to rectify the situation further. If there is anything that you ever need going forward please feel free to reach out to me directly anytime. Danielle ext. 298

July 30, 2021

Dealership Rating
Employee Rating

The dealership has good service and sales also Very knowledge on what they are doing and try to get you what you need very fast More

by porkypie63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Harley Schick

Aug 02, 2021

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are thankful to have you as a customer.

July 28, 2021

Dealership Rating
Employee Rating

Very attentive had everything I was looking for great sales staff Ryan peters was excellent in all he ‘a did for me when over all the options on the truck More

by glennta501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ryan Peters , George Pierce

Jul 28, 2021

Dana Ford Lincoln responded

We appreciate you taking the time to share this awesome feedback about your experience with Ryan! Thanks for trusting Dana Ford with your business and please don't hesitate to reach out if there's anything else we can do for you!

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