Hazem Radwan

I had my car in for new tires. The job was completed in a timely manner and I’m happy with the new tires. The job was completed in a timely manner and I’m happy with the new tires. More

by bc2642al Verified Customer Verified Customer

Print

Always very helpful, informative, responsive, and patient. When delving with Joe or any other service advisor at Dana, I know that I’m in good hands and everything will go very smooth patient. When delving with Joe or any other service advisor at Dana, I know that I’m in good hands and everything will go very smooth More

by Aslan Verified Customer Verified Customer

Print

The service department is great! They are knowledgeable and treat everyone like family. I would highly recommend them to everyone They are knowledgeable and treat everyone like family. I would highly recommend them to everyone More

by Romer4 Verified Customer Verified Customer

Print

very professional, easy to talk to and he walked us through the paperwork and was very friendly through the paperwork and was very friendly More

by joe.barillo Verified Customer Verified Customer

Print

Horrible customer service! No call backs, no updates nothing! I'm very unhappy with Dana Ford on Staten Island. No call backs, no updates nothing! I'm very unhappy with Dana Ford on Staten Island. More

by rubino1016 Verified Customer Verified Customer

Print

Horrible service experience. Went in for a recall on windows and they intentionally put screws in 2 of my tires and said they were unfixable. They wanted $275 a tire plus tax. I Went in for a recall on windows and they intentionally put screws in 2 of my tires and said they were unfixable. They wanted $275 a tire plus tax. I live over 10 miles from the dealership the screws were in pristine condition and sticking out a half inch when I drove back to the dealership to see for myself. The screws coincidentally match the ones they use to put license plates on. (I have pictures to back up my claim). When I drove it to tire repair shop you could hear the tapping of the screws in 2 separate tires. Calls to the my salesman were supposed to lead to calls back from service manager. They never reached out to me which was an admission of guilt as far as I’m concerned. I would not let Dana Lincoln’s service department even wash my car in the future More

Print

Worst experience ever. Absolutely horrible. Still have not delivered the missing parts or blue cruise that was signed upon. Would never use this dealership again. Horrible Absolutely horrible. Still have not delivered the missing parts or blue cruise that was signed upon. Would never use this dealership again. Horrible service. More

by JHB23 Verified Customer Verified Customer

Print

The staff is always so polite and so helpful especially Colin. Thank you to all. Colin. Thank you to all. More

by Marauder Verified Customer Verified Customer

Print

They tried to sell me 2 tires for $600 that I didn’t need. I was being scammed. They intentionally put screws in 2 of my tires and told me they were unrepairable. The fact that a service manager never need. I was being scammed. They intentionally put screws in 2 of my tires and told me they were unrepairable. The fact that a service manager never contacted me after speaking to the salesman and another dealership representative telling me they would call me confirms their guilt. I have zero trust in their service department. If there was an option for zero stars I would have given that. I have photos and other facts to back up my claim More

by FLUKES430 Verified Customer Verified Customer

Print

The best dealer in the northeast coast that I’ve been to because of their prices and friendliness because of their prices and friendliness More

by Romualdocruz Verified Customer Verified Customer

Print