Colton Gray
Colton Gray at Byers Toyota

Colton Gray

Sales Associate

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.3
15 Reviews
4.3

15 Reviews

Write a Review

15 Reviews of Colton Gray

September 17, 2025

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Employee Rating

Finance and Sales team was excellent. Colton Gray did not come in and took me about an hour to get settled with the car which was inconvenient. Morris Williams served me and made me feel More

by bennettgodinhonelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Millard Morgan

Sep 22, 2025

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Morris Williams made you feel at home and provided the trustworthy service you deserved. Your feedback about the transparency throughout the process means a lot to our team. We sincerely apologize for the inconvenience with Colton's absence and the extra time it took to get you settled. We'll address this internally to ensure smoother experiences moving forward. We truly appreciate your recommendation and are grateful you chose us for your automotive needs. Thank you for your patience and understanding.

September 12, 2025

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Colton Gray was very informative and helpful. I had a great experience at Byers, largely by him helping me and answering all my questions. More

by abroski20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Decaro

Sep 12, 2025

Byers Toyota responded

Thank you for sharing your positive experience with us! We're delighted to hear that Colton was so informative and helpful. It's our goal to ensure every customer feels supported and has all their questions answered. We appreciate your business and look forward to seeing you again.

August 12, 2025

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Colton was friendly and patient with all my questions. He understood my concerns and provided as much information as he could. More

by bbloetscher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler "Ty" Barlow , Matt Moloney

Aug 18, 2025

Byers Toyota responded

Thank you so much for your kind words about Colton. We’re thrilled to hear he was able to address your concerns with patience and provide helpful information. We truly value your feedback and look forward to assisting you again in the future!

August 01, 2025

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Very helpful the entire way through and did a great job in helping the deal get done. I would definitely buy from them again! More

by shawnmeme
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Young, Chaphan Cramer, Kyle Cain , Darryl Becker, Matt Moloney, Holly

Aug 04, 2025

Byers Toyota responded

Thank you so much for your kind words and support! We’re thrilled to hear that we could help ensure the deal went smoothly and that you had a great experience. It means a lot that you’d choose us again. We look forward to working with you in the future!

July 28, 2025

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Always friendly, straight-forward and flexible, i have purchased multiple new and used cars from multiple Byers locations from 1990. More

by don.hall.dh63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darryl Becker

Jul 28, 2025

Byers Toyota responded

Thank you for your loyalty and kind words! We're so glad to have been a part of your car-buying experience since 1990. Hearing about your continued trust in multiple Byers locations truly means a lot to us. We look forward to serving you again in the future.

July 13, 2025

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Coltan is a good salesman he doesn’t pressure in to buying. I bought my car from him and haven’t had any trouble. My grandson bought his first car from him. More

by donna2525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Coltan provided you with a no-pressure sales experience and helped you and your grandson find great cars. Your satisfaction means a lot to us, and we're always here if you need anything in the future.

June 24, 2025

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I believe I was a pretty easy customer. I took up approx 30 mins of Colton’s time, paid cash at full asking price, and went on my way. I realize that I bought a used car and I signed that n More

by mollyrieder
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawna Mays , Josh Chadwick

Jun 25, 2025

Byers Toyota responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered and the way your concerns were handled. Your feedback is extremely important, and we regret that we missed the opportunity to provide the level of service you deserve during your purchase. We understand how frustrating it must be to have a concern like this overlooked, especially after investing in such an important purchase. Please know that we take your comments seriously and will address this matter internally to ensure our team meets the highest standards of honesty and customer care. We would appreciate the opportunity to make things right. Please feel free to reach out to our management team directly, so we can better understand the situation and explore how we can resolve the issue for you. Your satisfaction is very important to us, and we're committed to improving your experience with us moving forward. Thank you again for bringing this to our attention, and we hope to have the chance to restore your trust.

March 31, 2025

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Employee Rating

The purchasing experience at this dealership was pleasurable with a few exceptions. The sales rep was pleasant and had the vehicle waiting for me for a test drive when I arrived. The staff inside th More

by MO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

November 24, 2024

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Very easy process. Able to explain things well and answer all our questions. Very informative More

by mmaline14
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Shawna Mays, Dominic Decaro

November 03, 2024

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Genuine guys, really down to earth. Made me feel welcome and that I could trust them. Great experience overall. More

by etmueller
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Becker

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