All around the transaction went well.
Good communication and follow through. Pricing was fair and financing went well.
Good communication and follow through. Pricing was fair and financing went well.
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by mark.gilbert1951
Verified Customer
Verified Customer
Jan 06, 2026 -
Byers Toyota responded
Thank you for the wonderful feedback. I am so glad to hear that everything went smoothly with your transaction, from the communication to the financing. We truly appreciate your business and hope to see you again soon.
Was friendly and able to get me the car I wanted in a
quick and efficient manner
quick and efficient manner
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by kdspilot
Verified Customer
Verified Customer
Jan 06, 2026 -
Byers Toyota responded
Thank you for the wonderful feedback. We are delighted that we could get you into the car you wanted efficiently. It was a pleasure assisting you, and we hope you enjoy every mile in your new vehicle.
Friendly, but did not follow through on promises made
during the purchase It was agreed upon for vehicle to be detailed, I was told by Colton that it was, and that was not correct. Purchased online out o
during the purchase It was agreed upon for vehicle to be detailed, I was told by Colton that it was, and that was not correct. Purchased online out of state so didn't see the vehicle until I might driver. Upset that promises weren't kept
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by csteele5
Verified Customer
Verified Customer
Other Employees Tagged:
Colton Gray
Oct 27, 2025 -
Byers Toyota responded
Thank you for sharing your feedback with us. We sincerely apologize that the detailing wasn't completed as promised—that's not the experience we want for our customers, especially when purchasing from out of state.
We understand how frustrating it must have been to discover this after making the drive. We'd like to make this right. Please reach out to us directly so we can discuss how we can resolve this for you.
We appreciate your business and hope to regain your trust.
Colten was absolutely amazing!
! This is the second car we have bought from him in the past 3 months.
! This is the second car we have bought from him in the past 3 months.
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by nicole.griffin.osu
Verified Customer
Verified Customer
Oct 02, 2025 -
Byers Toyota responded
Thank you for your wonderful feedback and for choosing us again! We're so happy to hear that Colten provided you with another amazing experience. We truly value your loyalty and look forward to assisting you again in the future.
Finance and Sales team was excellent.
Colton Gray did not come in and took me about an hour to get settled with the car which was inconvenient. Morris Williams served me and made me feel
Colton Gray did not come in and took me about an hour to get settled with the car which was inconvenient. Morris Williams served me and made me feel at home and trustworthy. The process was relatively smooth and everything went through with the transparency I deserved. Would recommend!
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by bennettgodinhonelson
Verified Customer
Verified Customer
Other Employees Tagged:
Millard Morgan
Sep 22, 2025 -
Byers Toyota responded
Thank you so much for taking the time to share your experience! We're thrilled to hear that Morris Williams made you feel at home and provided the trustworthy service you deserved. Your feedback about the transparency throughout the process means a lot to our team.
We sincerely apologize for the inconvenience with Colton's absence and the extra time it took to get you settled. We'll address this internally to ensure smoother experiences moving forward.
We truly appreciate your recommendation and are grateful you chose us for your automotive needs. Thank you for your patience and understanding.
Colton Gray was very informative and helpful.
I had a great experience at Byers, largely by him helping me and answering all my questions.
I had a great experience at Byers, largely by him helping me and answering all my questions.
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by abroski20
Verified Customer
Verified Customer
Sep 12, 2025 -
Byers Toyota responded
Thank you for sharing your positive experience with us! We're delighted to hear that Colton was so informative and helpful. It's our goal to ensure every customer feels supported and has all their questions answered. We appreciate your business and look forward to seeing you again.
Colton was friendly and patient with all my questions.
He understood my concerns and provided as much information as he could.
He understood my concerns and provided as much information as he could.
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by bbloetscher
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler "Ty" Barlow, Matt Moloney
Aug 18, 2025 -
Byers Toyota responded
Thank you so much for your kind words about Colton. We’re thrilled to hear he was able to address your concerns with patience and provide helpful information. We truly value your feedback and look forward to assisting you again in the future!
Very helpful the entire way through and did a great job
in helping the deal get done. I would definitely buy from them again!
in helping the deal get done. I would definitely buy from them again!
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by shawnmeme
Verified Customer
Verified Customer
Aug 04, 2025 -
Byers Toyota responded
Thank you so much for your kind words and support! We’re thrilled to hear that we could help ensure the deal went smoothly and that you had a great experience. It means a lot that you’d choose us again. We look forward to working with you in the future!
Always friendly, straight-forward and flexible, i have
purchased multiple new and used cars from multiple Byers locations from 1990.
purchased multiple new and used cars from multiple Byers locations from 1990.
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by don.hall.dh63
Verified Customer
Verified Customer
Other Employees Tagged:
Darryl Becker
Jul 28, 2025 -
Byers Toyota responded
Thank you for your loyalty and kind words! We're so glad to have been a part of your car-buying experience since 1990. Hearing about your continued trust in multiple Byers locations truly means a lot to us. We look forward to serving you again in the future.
Coltan is a good salesman he doesn’t pressure in to
buying. I bought my car from him and haven’t had any trouble. My grandson bought his first car from him.
buying. I bought my car from him and haven’t had any trouble. My grandson bought his first car from him.
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by donna2525
Verified Customer
Verified Customer
Jul 15, 2025 -
Byers Toyota responded
Thank you so much for your kind words! We're thrilled to hear that Coltan provided you with a no-pressure sales experience and helped you and your grandson find great cars. Your satisfaction means a lot to us, and we're always here if you need anything in the future.
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