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Conner McMahan
Conner McMahan at Norm Reeves Toyota Dallas

Conner McMahan

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.2
12 Reviews

I am relatively new to the industry but very excited to grow with the company. I am happily married with two dogs and my hobbies include video games, attending concerts, and renaissance festivals. My background is varied but the majority of my professional career consists of 5 years in law enforcement/corrections and 4 years in the warehouse industry.

Dealership Experience

4 mos

Industry Experience

4 mos

Languages Spoken

English English

4.2

12 Reviews

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12 Reviews of Conner McMahan

September 03, 2025

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Employee Rating

Good experience at the Norm Reeves Toyota dealership. Quite convenient for me. However, a quick lube / oil change facility should be seriously considered for adding. Hare Krishna! More

by sanjay5goel
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 03, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 03, 2025

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Connor was very efficient and took the time to look over all information for my vehicle. Connor was very courteous while working with me. More

by tanesha Wilson
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Recommend Dealer
Yes
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Sep 04, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 01, 2025

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Employee Rating

Conner McMahan was great, as was the overall experience, EXCEPT, with so many people able to work remotely now, can't you have one of the three waiting rooms with the TV volume turned to zero? More

by g
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Recommend Dealer
Yes
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Sep 01, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. Conner and our team appreciate your feedback and business. We hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 25, 2025

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Employee Rating

They did the oil change to my car with out the car need iit Carlos never tell me anything and they mess up the plastic cover More

by Lourdes Garcia
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Lopez

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Aug 25, 2025

Norm Reeves Toyota Dallas responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 23, 2025

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The Toyota service in Dallas is very good , is my second time here , and I’m very pleased More

by evangelia319
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Recommend Dealer
Yes
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Aug 23, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 15, 2025

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Great service. Connor was a great help and got me in and put fast. Very professional. Thanks More

by MSH
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Recommend Dealer
Yes
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Aug 15, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 04, 2025

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Employee Rating

Very difficult to work together regarding warranty concerns. Required Brand Engagement involvement. Many concerns are still outstanding without an explanation of possibilities. More

by 123456
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Workmanship
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Recommend Dealer
No
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Aug 04, 2025

Norm Reeves Toyota Dallas responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 31, 2025

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Employee Rating

Customer service ( carlos) is very helpful and fast telling you what the vehicle needs and encourages you to come back again for the service More

by abdallanawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, Carlos Lopez, John Pena, Harveen Toor

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Jul 31, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 27, 2025

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Employee Rating

Service was good, just took longer than was told it would take. They were helpful in keeping me updated though. More

by rubinblr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Norm Reeves Toyota Dallas responded

We apologize for the wait, but are glad to hear our team kept you updated throughout the process. Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience!

July 14, 2025

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Employee Rating

Unfortunately like most dealerships Norm Reeves is impersonal and over-priced for the avg consumer. More

by terrenie_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 14, 2025

Norm Reeves Toyota Dallas responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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