Connie Ford
Connie Ford at Russell & Smith Ford
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Connie Ford

Sales Consultant

Russell & Smith Ford

3440 S Loop W
Houston, TX 77025

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19 Reviews
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19 Reviews

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19 Reviews of Connie Ford

September 26, 2018

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Employee Rating

Sales Connie was amazing, she went back and forth to get many car keys for me to test drive, she helped through sitting up the car after purchase. Also Chri More

by Latif1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Alvarez, Daniella

Sep 28, 2018

Russell & Smith Ford responded

Thanks for taking the time to leave us a review! We couldn't be happier to hear about your awesome time working with Connie, Chris, and Daniella! It's a pleasure to do business with you, come again soon!

September 14, 2018

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Employee Rating

EXECELLENT EXCELLENT SERVICE AND VERY PROFESSIONAL. PERSONNEL . WAIT TIME WAS GREAT FOR SERVICE.. SERVICE WAS GREAT, THE VEHICLE WAS RETURNED NICE AND CLEAN AN More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nathan Smith

Sep 18, 2018

Russell & Smith Ford responded

Thank you so much for stopping by and taking the time to leave us such a kind review! We're happy that you received a high level of service from our team!

August 22, 2018

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Employee Rating

ON TIME SERVICE IT WAS GREAT WAITING AREA WAS NICE FRIENDLY PEOPLES AND GOOD BEARAGES WAS READY ON TIME PRICE WAS FINE AND THEY CLEANED MY TRUCK. THANKS More

by larry b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Alexander, Abraham Nino

Aug 24, 2018

Russell & Smith Ford responded

Larry, it's great to know you were satisfied with our service team and experience here at Russell & Smith Ford! Thank you for your business and we look forward to seeing you again soon.

June 14, 2018

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Employee Rating

Awesome Service! Drew Bethel was amazingly awesome. He explained every detail of services needed on my vehicle, and made sure that I was okay with the recommendations More

by pervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Drew Bethel

Jun 15, 2018

Russell & Smith Ford responded

We're pleased to hear you've had nothing but exceptional service when you've visited our dealership! Thank you for taking the time to leave us this great feedback. If we can help with anything in the future, do not hesitate to let us know. Thanks again!

June 07, 2018

Dealership Rating
Employee Rating

Great service!!!!! Thanks Lance !!!!!! I was scheduled at 7 am . I was there early (630) . Lance checked me in early . & my SUV was ready the same day. Thanks for the great service! More

by JCG1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lance in service.

Jun 11, 2018

Russell & Smith Ford responded

You're welcome! Lance was happy to accommodate your SUV & schedule. Thank you for choosing to service your SUV at Russell & Smith!

March 11, 2017

Dealership Rating
Employee Rating

Excellent Russell & Smith Ford is the best dealership to buy a car. Everyone there is so nice and sweet especially Connie and a beautiful young lady Selena. Con More

by Henryrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2017

Russell & Smith Ford responded

Thank you so much for the kind words! We are glad that Connie, Selena, and the rest of our team took great care of you. Please come back and see us again for any of your future car needs!

May 09, 2016

Dealership Rating
Employee Rating

Awesome The fast friendly service that we received was the best that I have experienced in years. My sales representative, Connie Ford, is a very personable More

by Neicy4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2016

Russell & Smith Ford responded

That's what we aim for! We know your time is extremely important so we'll do our best to get you out on the road in your new ride as quick as we can. Thank you!

June 25, 2015

Dealership Rating

quick and efficient we wanted a safe, preowned vehicle for our daughter, but could not find one suitable. Russell and Smith ran an ad for an Escape SE at an amazing pric More

by jacquelyn cohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emmie Weil, B.J. Villarreal

Jun 25, 2015

Russell & Smith Ford responded

We're glad we could help, Jacquelyn! Customer satisfaction is our number one goal and we always want you to have a great experience when you're working with our team. Please don't hesitate to stop back in if you or your daughter have any questions about your new Escape. Thank you!

April 01, 2015

Dealership Rating

buying a newtruck It was an absolute joyful experience dealing with sales consultant Connie Ford and finance manager Natali Wood. Connie went over and above to find us More

by jeffdonnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Natali Wood

Apr 03, 2015

Russell & Smith Ford responded

That's what we like to hear, Jeff! We appreciate you choosing Russell & Smith Ford and the kind words you have for Connie and Natali. Thank you for your recommendation and we will be looking forward to working with you again soon!

March 03, 2015

Dealership Rating

Customer Service Ms. Connie Ford who sold the Explorer to me is excellent in customer service. She is very pleasant and knowledgeable about the product. She showed u More

by George Oommen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2015

Russell & Smith Ford responded

That's what we like to hear, George! Customer service is very important to us and we always want to make sure you have all the information you need before making your decision on your new car. If there's anything else we can do for you, please stop back in and we'll be glad to help. Thank you!

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