Connie Ford | Page 2

Customer Service Ms. Connie Ford who sold the Explorer to me is excellent in customer service. She is very pleasant and knowledgeable about the product. She showed u Ms. Connie Ford who sold the Explorer to me is excellent in customer service. She is very pleasant and knowledgeable about the product. She showed us different vehicles to meet our need within a reasonable time, Overall experience was excellent More

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Great customer service skills, excellent financing! My experience at Russell & Smith Ford was awesome, I was upside down in my car, credit score was low due to medical issues in the past. The car sales My experience at Russell & Smith Ford was awesome, I was upside down in my car, credit score was low due to medical issues in the past. The car sales woman to the Finance person was absolutely way less stress than I anticipated. due to their professionalism and experience in finding the right vehicle and price for me was incredible. I just wanted to say thank you and my twins and I really enjoy our new SUV! Sincerely Ms. Julie Waight More

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Connie gave me options of vehicles available that fix your budget by allowing me to view the history of each vehicle making it easy to make a choice of vehicle I wanted to buy. Johny was efficient and your budget by allowing me to view the history of each vehicle making it easy to make a choice of vehicle I wanted to buy. Johny was efficient and timely in completing the sale after finance was approved. More

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Exampled quintessential qualities in innate salesmanship!~ Highly recommended, and one can be asssured that they will be treated with respect, personal attention to every detail, and a sense th salesmanship!~ Highly recommended, and one can be asssured that they will be treated with respect, personal attention to every detail, and a sense that you are the only person buying a car that day!~ More

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Connie Ford was our Sales Executive and provided excellent knowledge and is results oriented. Connie was very attentive and very personable. We really appreciate her honesty and intergity. Our exper excellent knowledge and is results oriented. Connie was very attentive and very personable. We really appreciate her honesty and intergity. Our experience with Gerald Johnson, Finance Manager was excellent. He was very professional and prepared. Michael Reese provided the tutorial for operating the Ford Sync features in our new vehicle. He is an excellent communicator. We have been involved in the purchase of two new vehicles in the past 45 days at this dealership I highly recommend Connie Ford to represent you in your quest for the perfect vehicle. More

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After dealing with over 4 dealer who lied about their prices and availability, it was a joy to finally find a dealer who was truthful and so helpful. Connie was very knowledgable and friendly to us. It w prices and availability, it was a joy to finally find a dealer who was truthful and so helpful. Connie was very knowledgable and friendly to us. It was a pleasure to talk to a salesperson who could answer all my questions and take care of us so quickly. More

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I had very specific needs/requests for a car that I hoped to get at a price I could afford. Ms. Ford was a great representative - she listened to what I was looking for in a car, worked with me on the pri to get at a price I could afford. Ms. Ford was a great representative - she listened to what I was looking for in a car, worked with me on the price and my trade in, and was there with a big smile to demonstrate the new car and to answer any questions I had. Russell and Smith has been a good car shopping experience. Ms. Ford made it even better! More

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ABSOLUTELY FRIENDLY BUT PROFESSIONAL! GREAT CAR BUYING EXPERIENCE! I'VE BOUGHT MANY CARS AT DIFFERENT DEALERSHIPS AND THIS ONE RANKS WAAAY UP THERE!! I CAME IN WITH AN IDEA THAT MAYBE MY TRADE-IN WOULD NO EXPERIENCE! I'VE BOUGHT MANY CARS AT DIFFERENT DEALERSHIPS AND THIS ONE RANKS WAAAY UP THERE!! I CAME IN WITH AN IDEA THAT MAYBE MY TRADE-IN WOULD NOT BE POSSIBLE BUT THEY NEVER MADE IT SEEM IMPOSSIBLE AT ALL! I AM VERY SATISFIED WITH THE SERVICE I RECEIVED AND THE TRUCK I DROVE OUT OF THE LOT! I AM SURE TO RECOMMEND THIS DEALERSHIP TO FRIENDS AND FAMILY. THANKS RUSSELL AND SMITH FORD!! More

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Very pleasant experience as far as buying a new car goes. Would recommed the dealership and that's saying a lot. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Would recommed the dealership and that's saying a lot. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

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Ms. Connie Ford welcomed me with open arms and was very friendly. Her professionalism was outstanding on helping me to decide the right automobile for my wife. I was thankful to have a person with so much friendly. Her professionalism was outstanding on helping me to decide the right automobile for my wife. I was thankful to have a person with so much expertise. I would recommend her to anyone. Awesome salesperson. More

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