"The service department is fantastic. Great sales..."
The service department is fantastic. Great sales associates. I am always treated great by everyone there.
"Everyone is friendly. They seem to care about making the..."
Everyone is friendly. They seem to care about making the customer happy. We have been happy so far.
"From the time I walked in until I left, I felt like they..."
From the time I walked in until I left, I felt like they were trying to gouge me.
1. I took my van in for warranty work. Was told when I arrived there could be a $149.00 diagnostic fee if they didn’t find anything covered by warranty. The van is a 2021 with 20000 miles on it.
2. I had reserved a rental car. I was told it would cost a half day rental of $15.95. When they printed out the paper work it was $40.00.
3. I stopped and filled the car with gas before returning. $4.02 for barely over a gallon. I drove ONE block to the dealership. I was told the car wasn’t full and would be charged $75.00. I got back in the car, drove the one block to the station, forced another $1.03 into the tank. Drove back to dealership. Placed the key on the counter and told them it was over full.
I was not charged $149.00 because the work was “warranty” work.
Since it was “warranty” work I didn’t have to pay for the rental.
They didn’t go out and check the fuel gauge when I returned the second time.
I left with a migraine and high blood pressure.
Next time my Kia needs work, I will go to A dealer in Bentonville or Little Rock. NOT Youngblood.
"Service there is the best! All the guys and girls are..."
- Service guy
Service there is the best! All the guys and girls are super helpful!
"April,Connie and Solomon were AMAZING start to finish. I..."
- Shira 3sisters28
April,Connie and Solomon were AMAZING start to finish. I didn’t know where I stood or if I was able to get a car. They all took the time to help. They listened and were patient. They found exactly the car I wanted and needed. They were outstanding. It was the very very very best experience I’ve ever had. Felt very personal and caring. They weren’t just trying to sell me a car. They were helping to achieve something in my life that was monumental and I am so so grateful.
Other Employees Tagged:
, I can’t remember his first name. Last name is Solomon. 5 stars all the way.
"I love taking my Kia to these Guys Very Personable..."
I love taking my Kia to these Guys Very Personable Helpful informative Always let me know what needs to be done and a cost I wouldn’t take it anywhere else
"Great deal on our Kia. That’s about it. Never saw a sales..."
Great deal on our Kia. That’s about it. Never saw a sales rep. If , you can get a better price. Recommend going somewhere else. Sales rep never even introduced himself.
"This was our first lease. The initial experience went..."
This was our first lease. The initial experience went really well, until 3 years later it's time to purchase the car in.
The service department and sales department are top notch.
The finance department on the other hand, has completely turned me away from visiting again for new purchases.
Steve Green began very friendly and helpful. When it came time to review extended warranty options, we politely declined. From that moment on, Steve's demeanor completely shifted. He acted appalled that we would do such a thing, made quite a scene of it. We remained quiet, but could tell Steve now had an attitude with us, and all pleasantry went out the window.
I was thinking to myself, was this some sort of sales tactic? Was this the best effort? They could have tried educating us as to why it was a really good value and how many people do elect for the extended warranty, but this approach was pathetic. We shouldn't have been made to feel this way during our visit.
Nick in the service department, you are absolutely awesome!