Connor Brown
Connor Brown at Hawk Ford of St. Charles
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Connor Brown

Service Advisor

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.8
182 Reviews
4.8

182 Reviews

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182 Reviews of Connor Brown

April 25, 2024

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The service was very good. I did not have to weight to long. every one was very friendly. More

by BALLSHOP
Service Price Transparency
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Recommend Dealer
Yes

April 10, 2024

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My experience with the Quick Stop has always been great. Staff is friendly, informative & professional. They don’t push additional services and the technicians seem very well trained. The waiting area is ni More

by SHARONJAENEL
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Recommend Dealer
Yes
Apr 16, 2024

Hawk Ford of St. Charles responded

At Hawk Ford of xx. Charles, we're thrilled to hear about your consistently great experiences at the Quick Stop! Our friendly, informative, and professional staff are dedicated to providing top-notch service without pushing unnecessary services. We take pride in our well-trained technicians and comfortable waiting area. Thank you for your recommendation; we look forward to serving you again!

March 21, 2024

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Great service and friendly representative, I am happy with the experience. Thanks for your help Linda More

by KING5918
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Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Mar 23, 2024

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our representative provided friendly service. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out.

March 20, 2024

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Fast and couteous service with a price that was reasonable. I feel comfortable makiing Hawk Ford my go to service place. More

by KITCRAWFORD
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Recommend Dealer
Yes
Mar 21, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're thrilled to hear that you received fast and courteous service at a reasonable price. At Hawk Ford of St. Charles, we strive to provide a comfortable and reliable service experience for all our customers. We look forward to being your go-to service place and serving you in the future!

March 13, 2024

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Always a pleasure, this place is great and the people are very nice and informative More

by CIRYLDAGREAT
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Recommend Dealer
Yes
Mar 14, 2024

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear about your positive experience at our dealership. At Hawk Ford of St. Charles, we take pride in providing exceptional service and a friendly, informative environment for all our customers. Your satisfaction is our top priority, and we look forward to welcoming you back for any future automotive needs. Thank you for choosing Hawk Ford of St. Charles!

March 07, 2024

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They were very professional and extremely quick. I would highly recommend then and their online booking makes life even easier More

by MKURTZ2
Recommend Dealer
Yes
Mar 08, 2024

Hawk Ford of St. Charles responded

Thank you for your kind words! We're thrilled to hear that you had a professional and efficient experience with us. Our team takes great pride in providing top-notch service, and we're delighted that our online booking system added convenience to your visit. We appreciate your recommendation and look forward to serving you again in the future!

Mar 11, 2024

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your business, we appreciate you as a Hawk customer!

March 07, 2024

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Very pleasant people to work with. Great communication throughout the process. Car was ready on time. More

by jshaver1
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Recommend Dealer
Yes
Mar 08, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience! We're delighted to hear that you found our team pleasant to work with and that our communication and timeliness met your expectations. Your satisfaction is important to us, and we're thrilled that your car was ready as promised. We appreciate your feedback and look forward to serving you again in the future!

Mar 11, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

March 06, 2024

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Needed last minute fix on my car and they were absolutely perfect. Conner is da man and should get a ton of praise at Hawk Ford xx. Charles. More

by Matt
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2024

Hawk Ford of St. Charles responded

Thank you for sharing your experience with us! We're thrilled to hear that we could provide the last-minute fix you needed and that Conner exceeded your expectations. Our team takes great pride in delivering exceptional service, and we'll be sure to pass along your praise. We appreciate your feedback and look forward to serving you again in the future!

March 02, 2024

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Very clean, friendly staff but the oil change takes way too long. The last visit did not go well but some one from the office did call me and took care of my complant More

by M.GRZESZCZAK
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2024

Hawk Ford of St. Charles responded

We're glad to hear that you found our dealership clean with a friendly staff. We apologize for the extended wait time during your last oil change visit, and we appreciate your feedback. It's important to us that we address any concerns, and we're pleased that someone from our office reached out to take care of your complaint. Your satisfaction is our priority, and we hope to have the opportunity to provide you with a more positive experience in the future. Thank you for sharing your feedback with us.

February 24, 2024

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Employee Rating

Provides great customer service. Connor is professional and friendly. Connor is a great asset to the service team. More

by AJ25RIVER
Recommend Dealer
Yes
Feb 29, 2024

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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