Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa

Connor Sawyer

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

Contact Me
4.7
80 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

8 yrs, 2 mos

4.7

80 Reviews

Write a Review

80 Reviews of Connor Sawyer

September 05, 2025

Dealership Rating
Employee Rating

Connor really is the best of the best, I would schedule service time and time again, he’s so kind, courteous and understanding, go Connor! More

by kylalinscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 05, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

September 01, 2025

Dealership Rating
Employee Rating

The customer service is nice. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. More

by DANAANDNEIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Ajmal Taujoo

Report | Print
Sep 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

August 29, 2025

Dealership Rating
Employee Rating

Service was good. This time was just an oil change but everything was prompt and as expected. More

by Justjosh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarena Hansen

Report | Print
Aug 29, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

Connor from the service center is very nice and helpful. He shows compassion and does a great job of returning calls and following up in the message app. I came in for service back in March, issues continue More

by Dee Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa Denter

Report | Print
Aug 20, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, Dee, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

Aug 27, 2025

Dee Davis responded

I’ve escalated this situation to Kia customer care. Dealership doesn’t respond to their requests. Not one person has contacted directly to resolve this issue. I have to pick up my truck once again without no real solution. Before March I’ve had the truck for 8 months as an everyday vehicle for my family. Full inspection was done. They told me how great of condition it was in. Taking it to Kia in Wauwatosa was the worse decision I’ve made. Because they’re magically finding issues I’ve never had. And have not driven the vehicle for more than a few hours of leaving the lot in between each incident. I no longer feel this vehicle is safe, but they’ll gladly take a payment and I’m sure something else will happen. I’ll update after pickup. A lawyer and fox 6 need to check into this.

August 13, 2025

Dealership Rating
Employee Rating

The staff at this dealership are all incredibly amazing especially Bernardo this dealership is my most favorite More

by ANGELA7779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernardo Solano, Josh Freiheit, Athanasios Almouti, Sarena Hansen, Ajmal Taujoo, Dogan Gregory III

Report | Print
Aug 13, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

August 13, 2025

Dealership Rating
Employee Rating

When I made the appointment it showed that my price would be $168. When I picked up the car it was 212. They never reset my service reminder and my sunroof shield was closed. More

by bjmainwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Ajmal Taujoo

Report | Print
Aug 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with us. We're sorry you didn't have a completely satisfying visit. Please reach out to us at your convenience. Matt Kiscellus matt.kiscellus@russdarrow.com

August 12, 2025

Dealership Rating
Employee Rating

I stood in front of the service desk for several minutes while 2 employees worked on the computers. Neither one looked up or acknowledged my presence. Following the service, the car was washed but none of More

by TFELLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Aug 16, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

They were honest and helpful. Made a stressful situation bearable. Good team of folks. Thank you. More

by stacielahr.sl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 07, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Kiscellus matt.kiscellus@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

Been with dealership since 2015. I have always been treated in a courteous and professional manner. More

by GSFREDERICk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Duda

Report | Print
Aug 07, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

August 03, 2025

Dealership Rating
Employee Rating

Took my Stinger GT2 in for 72k maintenance and was taken care of promptly and my car was finished when promised More

by 1juniorrivera5259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 03, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

1
2
...
8

Dealership Inventory (374 Vehicles)

used 2021 Chevrolet Silverado 1500 car, priced at $37,994
2021 Chevrolet Silverado 1500
used
Mosaic Black Metallic exterior
Automatic
Four-wheel Drive
$37,994
View Details
used 2022 Ram 1500 car, priced at $41,700
2022 Ram 1500
used
Billet Silver Metallic exterior
Automatic
Four-wheel Drive
$41,700
View Details
new 2025 Kia Niro car, priced at $28,575
2025 Kia Niro
new
Cityscape Green exterior
Unknown
Front-wheel Drive
$28,575
View Details
new 2026 Kia Sportage car, priced at $36,671
2026 Kia Sportage
new
Panthera Metal Matte exterior
Automatic
Front-wheel Drive
$36,671
View Details
used 2023 Toyota Venza car, priced at $32,994
2023 Toyota Venza
used
Ruby Flare Pearl exterior
CVT
All-wheel Drive
$32,994
View Details
new 2026 Kia Carnival car, priced at $46,997
2026 Kia Carnival
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$46,997
View Details
View All Inventory