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Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa
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Connor Sawyer

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.7
42 Reviews

Dealership Experience

9 mos

Industry Experience

7 yrs, 10 mos

4.7

42 Reviews

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42 Reviews of Connor Sawyer

May 10, 2025

Dealership Rating
Employee Rating

Everything was done fast and efficient. Every time i go there everyone is kind and gets me in and out. More

by ToddK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Edward Porter, Ajmal Taujoo

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May 10, 2025

Russ Darrow Kia of Wauwatosa responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa, we look forward to having you as a valued customer for many years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

May 07, 2025

Dealership Rating
Employee Rating

I'm looking for me a new dealership. I'm not pleased with the service More

by renaekia50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Athanasios Almouti

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May 10, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Kiscellus matt.kiscellus@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Good communication, quick service Easy to schedule The dealership is easy to work with and communicative More

by EMILY.JENSEN58
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

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May 06, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

May 03, 2025

Dealership Rating
Employee Rating

I am unhappy with the KIA brand. After having to arrange for someone to take my work shift and paying two days for a car rental for a recall, no work was able to be done. Only to be More

by m.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 07, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Kiscellus matt.kiscellus@russdarrow.com

May 03, 2025

Dealership Rating
Employee Rating

All went well for my service appointment. Consistently good service. I wish soda was free while I waited instead of having to pay at the vending machine. More

by 05-VINOUS-DIMPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2025

Dealership Rating
Employee Rating

Very good service to satisfaction I Took care of all of my concerns in Mary satisfactory mannerwould recommend them to anybody More

by Greg rich 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Edward Porter, Ajmal Taujoo

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Apr 20, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 15, 2025

Dealership Rating
Employee Rating

I'm customer for many years because Michael Duda as a sales person and the service department are excellent. In general never have or had any problems, only solutions and great service. Thank you More

by TUMADREHAYDEE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

April 14, 2025

Dealership Rating
Employee Rating

the dealership has been really been helpful with my issue with my engine and doing all that they can More

by DANIELLEGRAVES66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

April 13, 2025

Dealership Rating
Employee Rating

Great in and out visit. Not sure if the reset worked but I'm hopeful Great visit More

by LALONMOORE
Recommend Dealer
Yes

Other Employees Tagged: Connor Sawyer

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Apr 13, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

April 12, 2025

Dealership Rating
Employee Rating

Outstanding service and extremely efficient at getting the guest in and out quickly and was very personable. More

by Slydajuice32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarena Hansen

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Apr 12, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

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