Connor Sawyer

I am unhappy with the KIA brand. After having to arrange for someone to take my work shift and paying two days for a car rental for a recall, no work was able to be done. Only to be After having to arrange for someone to take my work shift and paying two days for a car rental for a recall, no work was able to be done. Only to be told that KIA put a hold on all recall repairs. Having to spend $200 on a car rental that was unnecessary was a waste of my money and my time. KIA already took two years to address the theft situation with only a software update to have my vehicle vandalized three times. KIA needs to step up and do right by their customers. The lack of communication and inaction to correct the problems with their vehicles is disappointing. More

by m. Verified Customer Verified Customer

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All went well for my service appointment. Consistently good service. I wish soda was free while I waited instead of having to pay at the vending machine. Consistently good service. I wish soda was free while I waited instead of having to pay at the vending machine. More

by 05-VINOUS-DIMPLES Verified Customer Verified Customer

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Very good service to satisfaction I Took care of all of my concerns in Mary satisfactory mannerwould recommend them to anybody my concerns in Mary satisfactory mannerwould recommend them to anybody More

by Greg rich 1 Verified Customer Verified Customer

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I'm customer for many years because Michael Duda as a sales person and the service department are excellent. In general never have or had any problems, only solutions and great service. Thank you sales person and the service department are excellent. In general never have or had any problems, only solutions and great service. Thank you More

by TUMADREHAYDEE48 Verified Customer Verified Customer

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the dealership has been really been helpful with my issue with my engine and doing all that they can with my engine and doing all that they can More

by DANIELLEGRAVES66 Verified Customer Verified Customer

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Great in and out visit. Not sure if the reset worked but I'm hopeful Great visit Not sure if the reset worked but I'm hopeful Great visit More

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Outstanding service and extremely efficient at getting the guest in and out quickly and was very personable. the guest in and out quickly and was very personable. More

by Slydajuice32 Verified Customer Verified Customer

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I have been to this dealership at least 5 times for the same problem within 2 months. same problem within 2 months. More

by renaekia50 Verified Customer Verified Customer

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I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More

by ERSCSE Verified Customer Verified Customer

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I will never ever buy another vehicle from Russ Darrow kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300, kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300,000 at this dealership, and I, raised my voice just a little bit. And, the GEM Matt kullowski, called the police on me and completely humiliated me in front of everyone. I think he needs to be fired.. More

by ALMAPAYNE4966 Verified Customer Verified Customer

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