Connor Sawyer
Connor Sawyer at Russ Darrow Kia of Wauwatosa

Connor Sawyer | Page 5

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

Contact Me
4.6
108 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

8 yrs, 9 mos

4.6

108 Reviews

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108 Reviews of Connor Sawyer

July 27, 2025

Dealership Rating
Employee Rating

Friendly Staff they take real good care of me on every visit. They efficiently answer any questions or concerns to the best of their knowledge. More

by VDIAMOND24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

July 27, 2025

Dealership Rating
Employee Rating

I appreciated the scheduling and rental car plus our car got vacuumed and washed and service rep was communicating regularly More

by Cseaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

July 26, 2025

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Employee Rating

Thank you all for the great service. Appreciate everyone’s help. The car video on what was done was cool More

by STEVENDM07
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 27, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

July 26, 2025

Dealership Rating
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I have always received great service and I have been coming here for many years. More

by denisemoffitt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

Nice greeting. .from Connor who was courteous, upbeat, and friendly. I was impressed with the prompt shop service and greatly appreciate the very informative video More

by CCC101971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

July 24, 2025

Dealership Rating
Employee Rating

The process was quick and the shuttle / Lyft service was appreciated. No complaints at all. More

by Zach TeWinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

July 24, 2025

Dealership Rating
Employee Rating

I know you were busy but you had my car a day before you worked on it. Also you usually wash my car when serviced and this did not happen. Also the miles and next service date was not put in my upper left More

by becker.bonnie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you, Bonnie, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Kiscellus matt.kiscellus@russdarrow.com

July 22, 2025

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Connor was really helpful- even when encountering other issues we weren’t expecting. He kept me informed, was kind, and very professional. More

by enoorlander
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Russ Darrow Kia of Wauwatosa responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

July 20, 2025

Dealership Rating
Employee Rating

I have purchased and serviced this vehicle thru Russ Darrow .sometimes the prices seem high More

by QUINTAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Russ Darrow Kia of Wauwatosa responded

Quintan, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

July 18, 2025

Dealership Rating
Employee Rating

I had a great experience at the dealership thanks to Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genui More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

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