Conrad Cave

Hello, how are you? I really liked the treatment, the efficiency, the comfort, the friendly staff, the availability of a car while mine was in service, thanks I really liked the treatment, the efficiency, the comfort, the friendly staff, the availability of a car while mine was in service, thanks More

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I went to the dealership looking for a vehicle to purchase I found the car that I wanted the salesman was very courteous and knowledgeable. purchase I found the car that I wanted the salesman was very courteous and knowledgeable. More

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Service writer Ree Wardak and Service Manager Han Nguyen went above and beyond with factory to help me out and keep me as a loyal customer! went above and beyond with factory to help me out and keep me as a loyal customer! More

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Wonderful and honest salemen named Ashton and Conrad. Excellent customer service representative named Rose. She actually impressed me so much with a kind phone call that we decided to change dealerships Excellent customer service representative named Rose. She actually impressed me so much with a kind phone call that we decided to change dealerships and buy our car from Foothill . Mercedes. Also , excellent service department. Each respresrentive was eager to serve us when we walked in. The service mgr , Mike is honest, kind and thorough. The general manger, Ken is gracious and helpful as well. Unfortunately we had a few issues that came up with buying our car within the first two weeks of having it. That being said, this dealership as a whole worked together as a team to solve each issue promptly and professionally. They even sent us a gift card because of our inconvenience. We will definitely stay with Mercedes-Benz Foothill Ranch. Thanks to you all!! More

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Seamless, professional car-buying experience! Great dealership -- big thanks to the team at Mercedes Benz of Foothill Ranch for making my car-buying a simple, enjoyable process. The professionalis Great dealership -- big thanks to the team at Mercedes Benz of Foothill Ranch for making my car-buying a simple, enjoyable process. The professionalism, communication and hospitality they all showed me - particularly Conrad Cave and Jack Croft - helped make a major purchase easy. The were patient as I asked many questions about the car, walked me through the E400's features (both pre- and post-sale), and generally made the entire experience seamless. Also, shout-out to Mossy Kashani in finance, who went the extra mile to help me lock-in a great rate, thanks! I wish all auto dealerships were this pleasant to deal with. My experience here will certainly have me coming back to Mercedes-Benz again in the future. More

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Patient and Professional Conrad is a class act! He is knowledgeable, professional and personable. I enjoyed working with him throughout my decision making process and his fo Conrad is a class act! He is knowledgeable, professional and personable. I enjoyed working with him throughout my decision making process and his follow through was commendable. If you're searching for a Mercedes Benz and wish to have a positive experience, then I recommend Conrad. More

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Very Straightforward Process and Fair prices. Conrad is patient and works hard to give a fair Deal. The dealer itself is very professional. Great Team patient and works hard to give a fair Deal. The dealer itself is very professional. Great Team More

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Repair on a car I bought Ian, Nicole , and Julian , Jose have been excellent taking care of my service needs . Ian and Nicole have went over and beyond to show me how importan Ian, Nicole , and Julian , Jose have been excellent taking care of my service needs . Ian and Nicole have went over and beyond to show me how important I am to them as a buyer and customer they have been in touch daily with me and have gained my trust and a life time of business from me now . Foothills Ranch Mercedes is one of the best dealerships for Customers satisfaction. They strive to please , and puts the customer 1st . They have been honest and showing me they care for my safety and my financial security investing in the right car for me and my family . More

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Purchased great Pre-owned car, so happy! Conrad Cave is a very professional sales associate- I purchased a certified pre-owned car, very low mileage, and a great deal with all the bells and w Conrad Cave is a very professional sales associate- I purchased a certified pre-owned car, very low mileage, and a great deal with all the bells and whistles. We are so happy! More

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No pressure My first experience in purchasing a Mercedes. I have always dreaded buying a car because it was never pleasant, but buying my GLA-250 was a real trea My first experience in purchasing a Mercedes. I have always dreaded buying a car because it was never pleasant, but buying my GLA-250 was a real treat. I never felt pressured to buy- they worked hard to find the one I wanted and meet the price I wanted to pay. Highly recommend this dealership and Conrad. Love my new Mercedes! More

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