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Mercedes-Benz of Foothill Ranch

4.7

186 Lifetime Reviews

81 Auto Center Dr, Foothill Ranch, California 92610
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Top Reviewed Employees

Russ  Ellis at Mercedes-Benz of Foothill Ranch

Russ Ellis

Internet Sales Manager
5.0
Kekoa Dapitan at Mercedes-Benz of Foothill Ranch

Kekoa Dapitan

Sales Manager
4.2
Ian Hsu at Mercedes-Benz of Foothill Ranch

Ian Hsu

Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Frank Moayed at Mercedes-Benz of Foothill Ranch

Frank Moayed

Sales Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

September 06, 2019

" Bad business "

- Bobo

I thought I can trust him with all my car deals but I found out he is not honest with me. Ending up bought a car from a different place.

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Employees Worked With

August 24, 2019

"Service "

- Ckim811

I had a problem with my car and was fixed last year however the problem came back and took it in to Foothill Ranch Mercedes. They kept my car for a week and the service adviser never once called do provide update status on the car. I called couple of time to follow up and I found out the technician struggled to replicate the problem and asked if they can extended test drive. So what does that mean?? Service adviser did not specify how much even after I addressed my concern about my mileage. After less than a week I called to follow up and to find out not only they did not fix the problem but put on 250miles on my car. Did they take my car on a joy ride??? Explain to me how do a customer walk away with their car not being fixed and also let dealer use up that much mileage. Dealer told me to deal with cooperate and after many calls to cooperate, they said this is dealership problem and will need to have them compensate me. I called the service manager and I only got his rude comment as if I’m a female and has no clue what I’m complaining about. He offer to give me $40 credit to use toward my service at the dealer. Are you kidding me??? I wouldn’t recommend this place to anyone if this is how they treat their customer’s car!!!

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June 27, 2019

"Excellent "

- jhjkim550

From the start till the end ... at first, had no intention of buying one, just looking around ... but excellent service by Russ Ellis ... provided comparison of many different options and explained clearly .. very satisfied ...

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Employees Worked With

Featured Inventory

2020 Mercedes-Benz GLE-Class

$61,410

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2020 Mercedes-Benz A-Class

$43,350

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2020 Mercedes-Benz GLC 300

$50,810

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2020 Mercedes-Benz GLC 300

$47,920

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Photos & Amenities

  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi