Cooper Takaki

A fantastic experience from sales to finance! Emad was a gem to work with. I am now waiting on closed carrier delivery. Truly a professional team dedicated to customer care and satisfaction. Wou Emad was a gem to work with. I am now waiting on closed carrier delivery. Truly a professional team dedicated to customer care and satisfaction. Would use them again. More

Report | Print

From test drive to procurement to discussing finances to delivery, it was a smooth process. They were very accommodating and went above and beyond to secure a car from another dealer. They also set up a car delivery, it was a smooth process. They were very accommodating and went above and beyond to secure a car from another dealer. They also set up a car reveal during pickup which was a nice touch. More

Report | Print

Smooth buying process, chatted over the phone and text. Took the rs3 on a test drive and then went to do paperwork. Kareem was very friendly and showed me the car in great detail. The finance manager was a Took the rs3 on a test drive and then went to do paperwork. Kareem was very friendly and showed me the car in great detail. The finance manager was also chill and walked me thru the paperwork. More

Report | Print

I traveled from Las Vegas to purchase a 2019 Audi e-tron after negotiating the price in advance and confirming travel plans with the dealership. After completing the purchase I later received the CarFax sho after negotiating the price in advance and confirming travel plans with the dealership. After completing the purchase I later received the CarFax showing three prior accidents that were not clearly disclosed beforehand. The vehicle also had unsafe tire conditions and a damaged charging port emergency release cable. I’m currently working with regulators to resolve the matter. Update - It has been over a month and they pretended to send me a reimbursement for the tires only to bait me into removing my review. They tried to get me to remove this under false pretense. More

Report | Print

Our experience with Audi Marin was positive due to the professional, very informed, and responsive staff who supported our purchase. A special shout out to our salesman Jason Arnold and sales manager Coop professional, very informed, and responsive staff who supported our purchase. A special shout out to our salesman Jason Arnold and sales manager Cooper for their support. I’d also like to acknowledge the finance staff for their thorough explanation of our options, specifically Zavi. More

Report | Print

Great response time, price, and customer service. Would definitely do business again. Thank you Audi marin! Would definitely do business again. Thank you Audi marin! More

Report | Print