Excellent service, always updated me about what was being
done. Variety of snacks while you wait!!!
done. Variety of snacks while you wait!!!
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by KHERRMANN0719
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2024 -
Land Rover Tulsa responded
Thank you, Kelli, for your glowing review! We're thrilled to hear that you had an excellent service experience with us. Keeping our customers informed and comfortable while they wait is always a top priority, and we're glad you appreciated the updates and snack options. We look forward to serving you again in the future! 🌟
Hard to get a loaner when the ca is being serviced.
thank you. For your time.
thank you. For your time.
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by andrewgold10
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2024 -
Land Rover Tulsa responded
Thank you for your valuable feedback and for choosing our dealership, Andrew! We're delighted to hear about your positive experience overall. We apologize for any inconvenience regarding the loaner vehicle availability and appreciate your patience. Your satisfaction is important to us, and we'll strive to improve in this aspect. We look forward to serving you again in the future! 🌟
This is my 5th purchase from
this dealership.
I always receive excellent , professional and timely customer relations.
I always receive excellent , professional and timely customer relations.
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by berryheidi1
Verified Customer
Verified Customer
May 09, 2024 -
Land Rover Tulsa responded
Thank you, Heidi, for your loyalty and kind words! We're honored to have earned your trust over the years and thrilled to hear that you consistently receive excellent, professional, and timely service. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch experiences for many more purchases to come. See you for the 6th! 🌟
Corey is efficient, knowledgeable and has very good
communication skills. He answers questions and concerns about service with 360 detail , so that you are entirely informed about any coexisting concer
communication skills. He answers questions and concerns about service with 360 detail , so that you are entirely informed about any coexisting concerns.
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by bdhorn0
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Bruce, thank you for your thoughtful feedback! We're thrilled to hear that Corey provided you with efficient and knowledgeable service, along with excellent communication skills. Ensuring that our customers are fully informed about their service is a top priority for us, and we're glad Corey was able to address your questions and concerns with such detail. We appreciate your trust in us, and we look forward to serving you again in the future!
Everyone is really friendly and helpful and if you have
to sit there it’s comfortable
to sit there it’s comfortable
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by bbroyles1125
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
We're thrilled to hear that you found our team friendly and helpful, and we strive to make your experience as comfortable as possible, even if you have to wait. Your comfort and satisfaction are our top priorities, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We're always here to assist you!
Super quick and helpful with what I needed!
Thank you Jaguar Tulsa! I will always come back if I need anything.
Thank you Jaguar Tulsa! I will always come back if I need anything.
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by kari.nicole.walker
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for your kind words! We're delighted to hear that you had a positive experience with us and that Corey was able to assist you quickly and effectively. We truly appreciate your loyalty and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. We're here to help!
John and Corey are outstanding!
!! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getti
!! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getting my car serviced because they make the whole experience so pleasant from start to finish!
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by JESUSANDMEGIFTS
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you, Linda, for your kind words! We're delighted to hear that John and Corey provided you with outstanding service and made your car servicing experience pleasant from start to finish. Our team takes pride in delivering friendly, accommodating, and knowledgeable service, and we're thrilled that they met your expectations. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please don't hesitate to let us know!
Pros: Corey was great!
He was even able to get us a loaner vehicle for the day so we could run our errands. Corey kept us updated with timelines throughout the day!
Cons
He was even able to get us a loaner vehicle for the day so we could run our errands. Corey kept us updated with timelines throughout the day!
Cons: We had new tires put on and the tech did not bother to clean the mounting gel/lube from the tires and rims at all. Not something I was going to complain about and stay extra for but not how I expected to get my vehicle back. For reference, even Discount Tire will quickly wipe your rims down after mounting tires removing 80% of the gel.
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by amvilla1
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for your feedback, Austin, and for acknowledging Corey's excellent service! We're glad he could provide you with a loaner vehicle and keep you updated throughout the day. We apologize for the oversight regarding the cleanliness of your tires and rims after the new tire installation. Your comments are valuable to us, and we'll address this issue with our team to ensure it doesn't happen again in the future. We appreciate your business and hope to exceed your expectations during your next visit. If you have any further concerns or questions, please don't hesitate to reach out to us.
Customer Service is incredible!
Corey, my service advisor was knowledgeable, communicative, and friendly. Very pleased with this dealership.
Corey, my service advisor was knowledgeable, communicative, and friendly. Very pleased with this dealership.
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by shannon
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for your fantastic feedback, Shannon! We're delighted to hear that Corey provided you with exceptional customer service during your visit. It's wonderful to know that he was knowledgeable, communicative, and friendly throughout your experience. We strive to provide top-notch service to all our customers, and we're thrilled that you were pleased with your dealership experience. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!
Wonderful staff very accommodating and helpful.
Scheduling was very easy and answered all my questions respectfully.
Scheduling was very easy and answered all my questions respectfully.
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by ccavaness
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for the kind words, Christy! We're delighted to hear that our staff provided you with a wonderful experience and were accommodating and helpful throughout. Making scheduling easy and ensuring all your questions were respectfully answered are top priorities for us, so we're thrilled to know we hit the mark. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
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