John and Corey are outstanding!
!! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getti
!! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getting my car serviced because they make the whole experience so pleasant from start to finish!
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by JESUSANDMEGIFTS
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you, Linda, for your kind words! We're delighted to hear that John and Corey provided you with outstanding service and made your car servicing experience pleasant from start to finish. Our team takes pride in delivering friendly, accommodating, and knowledgeable service, and we're thrilled that they met your expectations. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please don't hesitate to let us know!
Pros: Corey was great!
He was even able to get us a loaner vehicle for the day so we could run our errands. Corey kept us updated with timelines throughout the day!
Cons
He was even able to get us a loaner vehicle for the day so we could run our errands. Corey kept us updated with timelines throughout the day!
Cons: We had new tires put on and the tech did not bother to clean the mounting gel/lube from the tires and rims at all. Not something I was going to complain about and stay extra for but not how I expected to get my vehicle back. For reference, even Discount Tire will quickly wipe your rims down after mounting tires removing 80% of the gel.
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by amvilla1
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for your feedback, Austin, and for acknowledging Corey's excellent service! We're glad he could provide you with a loaner vehicle and keep you updated throughout the day. We apologize for the oversight regarding the cleanliness of your tires and rims after the new tire installation. Your comments are valuable to us, and we'll address this issue with our team to ensure it doesn't happen again in the future. We appreciate your business and hope to exceed your expectations during your next visit. If you have any further concerns or questions, please don't hesitate to reach out to us.
Customer Service is incredible!
Corey, my service advisor was knowledgeable, communicative, and friendly. Very pleased with this dealership.
Corey, my service advisor was knowledgeable, communicative, and friendly. Very pleased with this dealership.
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by shannon
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for your fantastic feedback, Shannon! We're delighted to hear that Corey provided you with exceptional customer service during your visit. It's wonderful to know that he was knowledgeable, communicative, and friendly throughout your experience. We strive to provide top-notch service to all our customers, and we're thrilled that you were pleased with your dealership experience. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!
Wonderful staff very accommodating and helpful.
Scheduling was very easy and answered all my questions respectfully.
Scheduling was very easy and answered all my questions respectfully.
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by ccavaness
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for the kind words, Christy! We're delighted to hear that our staff provided you with a wonderful experience and were accommodating and helpful throughout. Making scheduling easy and ensuring all your questions were respectfully answered are top priorities for us, so we're thrilled to know we hit the mark. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Professional, transparent, and reliable.
Rafael, Daniel and Stephen are the best! This dealership is amazing!
Rafael, Daniel and Stephen are the best! This dealership is amazing!
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by rramos1559
Verified Customer
Verified Customer
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you so much for your support!!
The advisor is very helpful and knowledgeable, if there
is an issue he doesn't know how to resolve he will research or ask supervisor for info to fix.
is an issue he doesn't know how to resolve he will research or ask supervisor for info to fix.
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by cdrandswj
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you for sharing your experience, Stacy! We're delighted to hear that our advisor was able to assist you effectively and ensure your satisfaction. Providing knowledgeable and helpful service is our top priority, and we're glad to know that we met your expectations. If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
John was very helpful and kept me informed with my
service. He greeted me with a smile and always show empathy when I come in for service work. I feel safe and comfortable as a woman, coming into the
service. He greeted me with a smile and always show empathy when I come in for service work. I feel safe and comfortable as a woman, coming into the facility. I appreciate the support I have received throughout the years.
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by LPARKER1335
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Land Rover Tulsa responded
Thank you so much for your kind words, Latia! We're thrilled to hear that John provided you with such excellent service and made you feel safe and comfortable during your visits. Your satisfaction and peace of mind are always our top priorities, and we truly appreciate your continued support and loyalty over the years. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back for your future service needs!
Apr 30, 2024 -
LPARKER1335 responded
Thank you, I appreciate all that Jaguar Land Rover Tulsa does to keep their customers satisfied.
Their service department always does a terrific job of
taking care of my Land Rover products.
taking care of my Land Rover products.
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by John
Service Price Transparency
Apr 15, 2024 -
Land Rover Tulsa responded
Thank you for your support, John! It means the world to us!
My husband dropped off my car and was treated with great
service and a nice loner for the day. Very impressive. It’s like all hands are on deck when we are there. Thank you.
service and a nice loner for the day. Very impressive. It’s like all hands are on deck when we are there. Thank you.
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by nhobson0
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Land Rover Tulsa responded
Thank you for sharing your experience, Natalie! We're thrilled to hear that your husband received great service and a nice loaner car while dropping off your vehicle. Providing top-notch service to our customers is always our priority, and we're glad that you felt the dedication of our team. We appreciate your kind words and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out!
This is a first-class dealership, and the employees are
extremely good at what they do. They seem to Keep an excellent inventory of cars. That might be why I bought several here over the last 15 years.
extremely good at what they do. They seem to Keep an excellent inventory of cars. That might be why I bought several here over the last 15 years.
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by frank@rhoadesoil.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Land Rover Tulsa responded
Frank,
Thank you for your kind words and for being a loyal customer over the past 15 years! We're delighted to hear that you've consistently had a positive experience with us and that our inventory and service have met your expectations. We greatly appreciate your support and look forward to continuing to serve you in the future. If you ever need anything, please don't hesitate to reach out.