My wife and I had purchased our first ever Land Rover.
I was apprehensive based on the reviews but she fell in love with it, so the rest is history! A few weeks later we had some major issues but fortuna
I was apprehensive based on the reviews but she fell in love with it, so the rest is history! A few weeks later we had some major issues but fortunately we had the certified pre owned warranty. Corey handled everything for us even delivered our car 2 hours away. I will purchase again sheerly based on the amazing customer service.
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by drkjarnagin
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2023 -
Land Rover Tulsa responded
Kyle,
We're delighted your wife fell in love with her Discovery! We're thrilled Corey could assist efficiently, ensuring a smooth resolution and delivery. Your positive experience and trust in our customer service mean the world to us. Thank you for choosing JLR Tulsa, we look forward to serving you again!
Service attentive and helpful.
Waiting area comfortable, phone calls generally returned promptly and useful overall.
Waiting area comfortable, phone calls generally returned promptly and useful overall.
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by fugitive264
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2023 -
Land Rover Tulsa responded
Richard,
Thank you for your positive review! It's wonderful to know our attentive and helpful service, comfortable waiting area and prompt phone call responses contributed to your positive experience. Your feedback is invaluable, and we're committed to maintaining this level of service. Thank you for choosing us!
The service staff at Land Rover Tulsa could not be any
better! John is my service advisor, I told him I was in a hurry, although I had a loaner, and he over performed, getting my vehicle out even faster
better! John is my service advisor, I told him I was in a hurry, although I had a loaner, and he over performed, getting my vehicle out even faster than I had asked for! Although John was helping me, Corey always jumps in to see if he can help and always recognizes me and calls me by name (even though I am only in there a few times a year).
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by ddelahaysr
Service Price Transparency
Dec 02, 2023 -
Land Rover Tulsa responded
David,
It is always an absolute pleasure to assist you sir! Thank you so much for your glowing review! We're delighted to hear that John and Corey provided exceptional service during your visit. We truly appreciate your feedback and look forward to serving you with the same level of excellence in the future.
Corey is THE best!
Always takes great care of my car and lets me know what's wrong and how much it will cost to fix it. He is truly one a gem!
Always takes great care of my car and lets me know what's wrong and how much it will cost to fix it. He is truly one a gem!
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by n2earz
Service Price Transparency
Nov 09, 2023 -
Land Rover Tulsa responded
Thank you so much for your glowing review! We wholeheartedly agree that Corey is an asset to JLR, and we feel fortunate to have him on our team. We eagerly await your next visit and value your kind words.
On-time, great customer service and efficient.
I Had my vehicle back before lunch and was on my way
I Had my vehicle back before lunch and was on my way
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by brianjobe
Service Price Transparency
Nov 01, 2023 -
Land Rover Tulsa responded
Brian,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a positive experience with our service. We aim to provide on-time, efficient and excellent customer service, and it's great to know we met your expectations. Getting your vehicle back to you before lunch was our pleasure. We appreciate your support and look forward to serving you again in the future!
Corey always does a great job making you feel welcomed
and explains everything in detail. Love that the dealership is dog friendly.
and explains everything in detail. Love that the dealership is dog friendly.
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by JESSICA5LEE
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Land Rover Tulsa responded
Jessica,
Thank you for your wonderful review! Corey takes pride in making every visit welcoming and informative. We're thrilled to hear that you appreciate the attention to detail. Our dog-friendly environment is a testament to our commitment to creating a warm and inviting atmosphere for all. We look forward to your next visit and appreciate your kind words! Thank you!
Associates are Pleasant, knowledgeable and eager please
and help. Always answers his phone or returns message on a timely manner.
and help. Always answers his phone or returns message on a timely manner.
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by tulsablue
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Land Rover Tulsa responded
Susan,
We're delighted by your five-star review! Our associates take pride in being pleasant, knowledgeable, and always eager to assist. Your kind words are greatly appreciated, and we're here to continue to providing top-notch service whenever you need us. Thank you for your support!
The service and staff are always first class!
I appreciate their attention to the details.
I appreciate their attention to the details.
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by shonda.wagner
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Land Rover Tulsa responded
Thank you so much, Shonda!
We appreciate your business and can't thank you enough for taking the time to leave us this five-star review. you and yours the absolute very best!
Service here is always top notch.
Courteous people and great communication including a detailed explanation of the proposed repairs.
Courteous people and great communication including a detailed explanation of the proposed repairs.
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by tgoekeler
Service Price Transparency
Oct 16, 2023 -
Land Rover Tulsa responded
Thank you, Tom, for your wonderful review! We're thrilled to hear that you've consistently experienced top-notch service with courteous and communicative staff. Providing detailed explanations of proposed repairs is something we take pride in. We appreciate your kind words and continued support!
services was outstanding work done was excellent service
adviser were outstanding
time frame work done excellent
adviser were outstanding
time frame work done excellent
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by michael-holdman
Oct 16, 2023 -
Land Rover Tulsa responded
Thank you, Michael, for your outstanding review! We're thrilled to hear that you had an excellent experience with our service and advisor. We appreciate your kind words and business!