Impeccable service and very communicative.
Highly recommend going to this dealership. My advisor was extremely courteous and professional
Highly recommend going to this dealership. My advisor was extremely courteous and professional
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by poboindo
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2023 -
Land Rover Tulsa responded
Kanwaljit,
Thank you for taking the time to leave us this fantastic five-star review! We're delighted to hear that you found our service impeccable and our communication top-notch. Your recommendation means a lot to us, and we're thrilled to have earned your trust. Our team takes pride in providing courteous and professional service, and it's wonderful to know that your advisor delivered on this promise. Safe travels to you and yours!
Prompt and efficient as always.
Corey and your team never fail to meet my expectations.
Corey and your team never fail to meet my expectations.
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by fherndon
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Land Rover Tulsa responded
Roger,
We sincerely appreciate your ongoing loyalty and the five-star review. It's always our pleasure to serve you, and we're delighted to hear that Corey and our team consistently meet your expectations. Your satisfaction is paramount to us, and we're dedicated to providing you with the utmost professionalism and luxury every time you visit. Thank you for choosing us, and we eagerly await the opportunity to exceed your expectations again! Safe travels!
Corey was helpful, kind and professional.
The techs work quickly. Would service my vehicle here again.
The techs work quickly. Would service my vehicle here again.
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by unfilteredclub
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Land Rover Tulsa responded
Angel, thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that Corey provided you with helpful, kind and professional service. We appreciate your trust in us. We look forward to the privilege of servicing your vehicle again in the future! Safe travels for now, thank you again!
Very professional everything was done as required,
completely satisfied. However you seem to be very busy and have to make an appointment at least a month in advance
completely satisfied. However you seem to be very busy and have to make an appointment at least a month in advance
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by annpettus
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Land Rover Tulsa responded
Thank you, Ann, for your four star review and your kind words about our professionalism. We're delighted to hear that you were completely satisfied with our service. We apologize for the inconvenience of scheduling a month out in advance due to high demand. We're constantly working to improve our availability and appreciate your patience and understanding. Your feedback helps us strive for even better service in the future. Thank you again, safe travels!
Excellent & very knowledgeable service.
Everyone very friendly & courteous. The car was ready on time & returned cleaned for exterior & exterior. The service exceeded the hood Lexus service
Everyone very friendly & courteous. The car was ready on time & returned cleaned for exterior & exterior. The service exceeded the hood Lexus service I had previously had for 20 years. If the service & reliability maintains the same my next suto will also be a Jaguar. Thank you’re
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by jennyniman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andy Meyer
, Tim Bloomfield, Justin Haralson
Oct 04, 2023 -
Land Rover Tulsa responded
Jeneva,
We are truly honored by your five-star review and your kind words about our service. Your recognition of our excellence, knowledge and friendly staff means the world to us. We take great pride in delivering a seamless experience. Hearing that our our service exceeded your long-standing Lexus experience is the highest compliment. Thank you! We eagerly await the opportunity to continue providing you with the same exceptional service and reliability in the future. Safe travels!
Professional and friendly service.
I love that they clean my car too! Good Team Work!
I love that they clean my car too! Good Team Work!
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by kwells3
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Land Rover Tulsa responded
Karen,
Thank you for taking the time to leave us a glowing five-star review! We're thrilled to hear that you appreciate our professional and friendly service. Our team takes pride in going the extra mile. Your recognition of our teamwork means the world to us! We look forward to continuing to provide you with top-notch service and sparkling clean car in the future
JLR in Tulsa hands down has the best customer service
that I have ever experienced. Communication, service, and expectations were all 5 stars!
that I have ever experienced. Communication, service, and expectations were all 5 stars!
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by coral.sarracino
Service Price Transparency
Oct 02, 2023 -
Land Rover Tulsa responded
Coral,
Thank you so much for your glowing five-star review! We are delighted to hear that your experience with us exceeded your expectations. Providing exceptional customer service is our top priority, and we are thrilled to know that our communication and service met your standards.
Your kind words are truly appreciated, and we look forward to serving you with the same level of excellence in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Corey and Andy are always very responsive to my
questions, and they seem very knowledgeable regarding automotive issues.
questions, and they seem very knowledgeable regarding automotive issues.
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by michael-mills
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2023 -
Land Rover Tulsa responded
Michael,
Thank you for taking the time to share your experience with us! We're thrilled to hear your feedback and appreciate your kind words. Corey and Andy are indeed dedicated to providing top-notch service, and your satisfaction is our utmost priority.
We take pride in our team's knowledge and commitment to addressing your automotive questions promptly. It's customers like you who make our job a pleasure. We look forward to serving you again in the future, and please don't hesitate to reach out if you have any more questions or need assistance. Safe travels!
Corey did a great job!
He's always on top of things and so pleasant! We brought 2 cars in for windshields- that day Corey was not there. There was a delay in the delivery
He's always on top of things and so pleasant! We brought 2 cars in for windshields- that day Corey was not there. There was a delay in the delivery if one of the windshields and nobody called me. They let my car sit there all day without getting repaired. Andy did not communicate any of that with us. I found out when I called at 4 pm to inquire. They fixed my daughter's car but not mine. So I went without a car all day and got no repair. I have very few days off work so that was inconvenient. When we arrived to get my daughters car back, her tire was flat. We asked them to air it (I had asked to have that done before pick up). They did not attend to the flat tire. I had to ask. The person who took it back noticed she had 4 miles to empty and offered to put a small amount of gas in the car. She brought it back out with air in the tire but no gas and said she was told to "leave it like it is." Are you serious? After receiving over $1900 to repair a windshield, and failing to communicate with us all day, they can't put $10 of gas in her car so she can get to a gas station? I would like this addressed. It's truly unbelievable. When they sent a driver to pick us up, she was given the wrong address (by Andy) to our house. It took her almost an hour to get to us because of the address issue.
I brought my car in for the second time on a day that Corey was there, and it went much better. He communicated with me throughout the day and got the car finished promptly. It was also washed and vacuumed. I hope you know what a wonderful person you have in Corey.
I also want to compliment Simon. He was very nice and friendly- he drove us home after we dropped off the cars on the first day of service. He was very professional.
Angelica was also very nice and professional when she picked me up and the 2nd day of service.
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by almostivyleague
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2023 -
Land Rover Tulsa responded
Terry,
We appreciate you taking the time to share your experience. Your feedback, both positive and constructive, is invaluable in our ongoing efforts to enhance our processes. We're committed to providing a seamless experience and your input helps us strive for improvement. Thank you for your honesty and kind words, even amid frustrations. We look forward to another opportunity to exceed your expectations.
Dec 31, 2023 -
Land Rover Tulsa responded
Terry,
We appreciate you taking the time to share your experience. Your feedback, both positive and constructive, is invaluable in our ongoing efforts to enhance our processes. We're committed to providing a seamless experience and your input helps us strive for improvement. Thank you for your honesty and kind words, even amid frustrations. We look forward to another opportunity to exceed your expectations.
Their attention to detail is over the top and I couldn't
be happier with the Dealership!
be happier with the Dealership!
More
by Mark Roberts
Service Price Transparency
Sep 25, 2023 -
Land Rover Tulsa responded
Mark,
Thank you for gracing us with your five-star review! Your satisfaction is our utmost priority, and we are thrilled to hear that our attention to detail exceeded your expectations. At JLR Tulsa, we believe in going above and beyond to ensure that every aspect of your experience is truly luxurious. Your happiness is a testament to our commitment to excellence, and we couldn't be happier to have you as a valued customer. We look forward to continuing to provide you with the same level of meticulous care and service in all your future visits. Thank you!
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