Corey Huggan | Page 25

Corey and Andy are always very responsive to my questions, and they seem very knowledgeable regarding automotive issues. questions, and they seem very knowledgeable regarding automotive issues. More

by michael-mills Verified Customer Verified Customer

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Corey did a great job! He's always on top of things and so pleasant! We brought 2 cars in for windshields- that day Corey was not there. There was a delay in the delivery He's always on top of things and so pleasant! We brought 2 cars in for windshields- that day Corey was not there. There was a delay in the delivery if one of the windshields and nobody called me. They let my car sit there all day without getting repaired. Andy did not communicate any of that with us. I found out when I called at 4 pm to inquire. They fixed my daughter's car but not mine. So I went without a car all day and got no repair. I have very few days off work so that was inconvenient. When we arrived to get my daughters car back, her tire was flat. We asked them to air it (I had asked to have that done before pick up). They did not attend to the flat tire. I had to ask. The person who took it back noticed she had 4 miles to empty and offered to put a small amount of gas in the car. She brought it back out with air in the tire but no gas and said she was told to "leave it like it is." Are you serious? After receiving over $1900 to repair a windshield, and failing to communicate with us all day, they can't put $10 of gas in her car so she can get to a gas station? I would like this addressed. It's truly unbelievable. When they sent a driver to pick us up, she was given the wrong address (by Andy) to our house. It took her almost an hour to get to us because of the address issue. I brought my car in for the second time on a day that Corey was there, and it went much better. He communicated with me throughout the day and got the car finished promptly. It was also washed and vacuumed. I hope you know what a wonderful person you have in Corey. I also want to compliment Simon. He was very nice and friendly- he drove us home after we dropped off the cars on the first day of service. He was very professional. Angelica was also very nice and professional when she picked me up and the 2nd day of service. More

by almostivyleague Verified Customer Verified Customer

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Their attention to detail is over the top and I couldn't be happier with the Dealership! be happier with the Dealership! More

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Corey always makes my experience at Jaquar so enjoyable. He is first class and provides a first class experience. The service department is exceptional. He is first class and provides a first class experience. The service department is exceptional. More

by marybmcfadden Verified Customer Verified Customer

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We can always count on quality service at TLR! We may have to wait due to it being a 4 state service area and limited loaner vehicles, but always friendly and knowledgeable. Even though it was a h We may have to wait due to it being a 4 state service area and limited loaner vehicles, but always friendly and knowledgeable. Even though it was a holiday , John did work to get our car fixed in an urgent manner. Thank you, TLR! More

by walker05 Verified Customer Verified Customer

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Excellent service as always. Corey is an excellent service advisor, always keeping me updated on the service. The dealership needs to have more loaner vehicles. Corey is an excellent service advisor, always keeping me updated on the service. The dealership needs to have more loaner vehicles. More

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Better service experience since working with Corey. He takes excellent care of his clients. While they were unable to diagnosis and fix the issue, Corey urged them to do some work that would possibly He takes excellent care of his clients. While they were unable to diagnosis and fix the issue, Corey urged them to do some work that would possibly fix the issue. I appreciate him going the extra steps to find a solution. More

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Corey is the reason we would consider buying another range rover. Excellent servuce. Always provide details. range rover. Excellent servuce. Always provide details. More

by amcmillan0 Verified Customer Verified Customer

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Always take care of service needs quickly. Sales people are wonderful I’m on my 12th car through them Sales people are wonderful I’m on my 12th car through them More

by alan38 Verified Customer Verified Customer

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Everyone is their service department cares and does their best, to make everything convenient for me. best, to make everything convenient for me. More

by John Verified Customer Verified Customer

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