"Great Staff, Great Experience!"
I emailed the dealership about a specific car in their pre-owned inventory Sunday evening when they were closed. I got an immediate response from Kayla as soon as they opened next morning. She checked to make sure the vehicle was available and put me in touch with Steve to schedule a test drive. He and the rest of the staff I met were incredibly friendly and helpful from start to finish. Jackson greeted me at the door and was happy to help me find what I needed. Steve was knowledgeable and thorough in answering my questions and really helped to streamline the whole process, which I appreciated a lot. Jerry made taking care of the finances a breeze and was a real pleasure to talk to. Corey stayed after his shift to help us out with an issue we had when picking up the car. That really impressed me. He's a gem. And Kevin pitched in to help us with some questions about our tires, even though he wasn't our assigned salesperson.
My boyfriend and I are thrilled about the amazing deal we got on our good-as-new used car, and we would recommend this dealership to anyone. Thanks especially to Steve and Kayla for providing such an overall pleasant experience, and kudos to everyone we met at team Germain Honda of Dublin for scoring another loyal customer! We won't be going anywhere else after this.