Cory Brown
Cory Brown at Glenn Polk Buick GMC of Gainesville

Cory Brown

Service Manager

Glenn Polk Buick GMC of Gainesville

1608 US-82
Gainesville, TX 76240

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Cory Brown

June 05, 2026

Dealership Rating
Employee Rating

very easy to work with J>P> was a great salesman sales manager and finance were all a simple process More

by william.hh.burton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe in finance, and sales manager don't remember his name but was great to work with

Jun 05, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you, William. I am glad JP, our sales manager, and our finance team made the entire process easy and enjoyable for you. Buying a vehicle should be simple, straightforward, and stress-free, and I am happy to hear that was your experience. We truly appreciate your business and your kind words about our team. Enjoy your new vehicle, and thank you for choosing us.

June 04, 2026

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Easy scheduling, when I arrived promptly checked in and services were completed in a timely manner. Liked the text service providing updates. More

by brent.harness
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Theresa West

Jun 04, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you, Brent. I am glad you found the scheduling process easy and that our team got you checked in promptly and completed the work in a timely manner. We know communication is important, so I am happy to hear the service text updates helped keep you informed throughout the process. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future.

June 01, 2026

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Changed oil and rotated tires and changed fuel filter. No problems, great service, highly recommend! More

by DTBM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Theresa West

Jun 01, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you. I am glad Theresa West and our service team took great care of you and made the visit smooth and hassle-free. Getting all your maintenance completed with no problems is exactly what we aim for. We appreciate the recommendation, your trust in our team, and the opportunity to help keep your vehicle running its best.

May 16, 2026

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Was very pleased with the service , which was completed at a satisfactory time. Everyone was very courteous. More

by bhn
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Theresa West

May 16, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you. I am glad Paulo, Theresa, and the rest of our team took great care of you. Completing the work in a timely manner and treating you with courtesy and respect is exactly what we strive for. We appreciate you trusting us with your vehicle and look forward to helping you again.

May 16, 2026

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I am very pleased with the service. The service was completed in a timely manner. More

by bhn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Theresa West

May 16, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you for entrusting us with your Cadillac. We’re glad our team completed your service promptly and to your satisfaction. We look forward to helping maintain your vehicle in the future.

April 26, 2026

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After my appt I was not happy with what I noticed on my alignment. They called me a few days later and offered to bring it back and pick up and bring it back but I ended up getting new cars from another de More

by LSHANKLES1
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Recommend Dealer
Yes

Other Employees Tagged: Theresa West

May 04, 2026

Glenn Polk Buick GMC of Gainesville responded

Thanks for sharing about your experience with Glenn Polk Buick GMC of Gainesville. We are sorry to hear that you weren't fully satisfied with our service. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We would appreciate the opportunity to address your concerns.

May 04, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you for the update. I am really glad you gave us the opportunity to respond, even though the initial experience missed the mark. That is not how we want things to go. I do appreciate you recognizing the effort from our General Sales Manager and Service Manager to step in, make it right, and offer a solution that worked best for you. Whether it is correcting the work or providing a refund, doing the right thing matters. Thank you again for your feedback and for allowing us the chance to address it.

April 15, 2026

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Service dept was quick in ordering the part needed and timely in installing when the part arrived. Very satisfied with service. More

by shirlday111
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Recommend Dealer
Yes
Apr 15, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is exactly what we aim for, staying on top of things from ordering the part to getting it installed quickly once it arrives. I am glad our team delivered that level of service for you. We appreciate you trusting us with your vehicle and are here whenever you need us.

April 09, 2026

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Have always doe me right when I bring my car for service. I need 3 more words More

by eavd
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Recommend Dealer
Yes
Apr 09, 2026

Glenn Polk Buick GMC of Gainesville responded

That’s what we love to hear. Knowing we’ve consistently taken care of you the right way every time you come in means a lot to our team. Great folks taking care of great customers, that’s what it’s all about. We truly appreciate you trusting us with your vehicle. See you next time.

March 06, 2026

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They are alway willing to help you and make you feel comfortable, they get you in and out , the place is really clean. More

by Janicepatterson
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Theresa West

Mar 06, 2026

Glenn Polk Buick GMC of Gainesville responded

Thank you, Janice. I am glad Paulo and Theresa helped make your visit comfortable and efficient while keeping everything running smoothly. A clean, welcoming environment and getting people in and out quickly matters, and I appreciate you recognizing our team for that. We are always here when you need us.

February 26, 2026

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Glenn Polk service always does a good job of getting me in and taking care of my needs quickly. More

by Miller
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2026

Glenn Polk Buick GMC of Gainesville responded

I appreciate you saying that. Getting you in quickly and taking care of what you need is exactly what our service team works hard to do every day. Thank you for continuing to trust us with your vehicle.

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