Cory Knutsen
Cory Knutsen at Gordie Boucher Ford of Kenosha

Cory Knutsen

Express Lube Service Writer

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Cory Knutsen

May 28, 2025

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Employee Rating

I love the service team. The courtesy car pickup and drop off.... but my tire sensor warning light is still popping on and off. I was given the option to send it back to be f More

by TMCOLEMAN43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jurnee Yohe

May 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words and thoughtful feedback! We're glad to hear you had a great experience with our service team and that the courtesy pickup and drop-off added convenience to your day. We apologize again for the tire sensor issue and appreciate your understanding and patience. Please rest assured we'll have it fully addressed at your next visit. Your recognition means a lot to our team, and we look forward to providing you with a seamless service experience moving forward. Thank you for choosing us! Sal Pappalardo General Manager

May 28, 2025

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The staff is very friendly and helpful, appointments available, and service tax videos are amazing! A great dealership that everyone should visit. More

by BLHOGAN27
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Recommend Dealer
Yes

Other Employees Tagged: Katie Eckman

May 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the wonderful review! We're thrilled to hear that you found our staff friendly and helpful, and that you appreciated the ease of scheduling appointments. We're especially glad you enjoyed our service videos — it's great to know they're making a difference! We truly appreciate your recommendation and look forward to welcoming you back to the dealership again soon. Sal Pappalardo General Manager

May 23, 2025

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There was no communication of pricing before I had my 30,000 mile service done which I thought was just going to be an oil change with a few things. They didn’t give me an estimate and after they were fi More

by MERRITT_13
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Sam Alcazar

May 27, 2025

Gordie Boucher Ford of Kenosha responded

Merritt, Thank you for taking the time to share your experience. We’re very sorry to hear about the lack of communication regarding pricing and the inconvenience with our pick-up and drop-off service. That’s not the level of service we aim to provide, and we understand how frustrating it must have been. We appreciate your feedback and are using it to address our internal processes so this doesn’t happen again. If you’d be open to discussing this further, please contact our General Manager 262-697-0700 or sal.pappalardo@boucher.com. we’d like the opportunity to make things right. Sal Pappalardo General Manager 262-697-0700

May 17, 2025

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We had a sudden noise in my car as we were about to pick up the Grandkids from school. Not much time but we had to have it checked out before putting them in the car. Everyone at your dealership was wonderf More

by mmanna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin

May 17, 2025

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

May 16, 2025

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Stellar employees, stellar service. Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE More

by gnrslies
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Recommend Dealer
Yes
May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Belal Barakat Service Manager 262-697-0700

May 15, 2025

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Very good service department, friendly and professional group of people. Would highly recommend my Ford friends to have their vehicles serviced there. More

by WALDEN.BARRY
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Recommend Dealer
Yes
May 15, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

May 15, 2025

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Great communication, followed through on everything he said, kept me apprised of every step. Highly recommend. More

by Mcmaster1963
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Recommend Dealer
Yes
May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

May 14, 2025

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It great, my husband is Wade the sales man at boucher in Kenosha The are great More

by wade.johnson
Recommend Dealer
Yes

Other Employees Tagged: Cory Knutsen

May 14, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

May 13, 2025

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Cory was great and kept me informed the whole time I waited. The waiting room was very nice and all the staff was very friendly More

by lacey2527
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Recommend Dealer
Yes
May 13, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 12, 2025

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I had a really good experience. Answered a ton of my questions and spent the time. Considering all that is going on there with the move it is appreciated. More

by MMITCH32
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Recommend Dealer
Yes
May 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

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