Sam Alcazar
Sam Alcazar at Gordie Boucher Ford of Kenosha

Sam Alcazar

Pickup & Delivery Coordinator

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.6
57 Reviews
4.6

57 Reviews

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57 Reviews of Sam Alcazar

July 08, 2026

Dealership Rating
Employee Rating

Was great! Shuttle service was good this time around! Got a recall taken care of! More

by MERRITT_13
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Lauren Haak

Jul 08, 2026

Gordie Boucher Ford of Kenosha responded

We’re pleased the shuttle service worked well and the recall on your Ford Escape Hybrid went smoothly. If you need further assistance, just let us know. Thanks for the great rating! Sal Pappalardo General Sales Manager 262-697-0700

July 06, 2026

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The best ford dealer ever I would recommend to anyone anytime, they go above and beyond and I love the cookies! More

by BILLY62
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're honored to hear about your experience and truly appreciate your support of Gordie Boucher Ford of Kenosha. We're thrilled to hear Jessica, Sam, and our team went above and beyond to provide an outstanding experience. Delivering exceptional customer service and making every visit enjoyable is exactly what we strive for every day—and we're glad you enjoyed the cookies too! We’ll be sure to share your kind words with Jessica and Sam. Thank you for your recommendation and for trusting Gordie Boucher Ford of Kenosha. We look forward to assisting you with all of your future vehicle sales and service needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 27, 2026

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Appreciated the pick up and drop off service, it made the recall service much more convenient More

by DC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're grateful you took the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Brad, Sam, and our Pickup & Delivery Team made your Ford recall service more convenient. Providing hassle-free vehicle service with complimentary Pickup & Delivery is one of the ways we make maintaining your vehicle as easy as possible. We'll be sure to share your kind words with Brad, Sam, and the entire Pickup & Delivery Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 25, 2026

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Great experience better than the one from the old place. Would definitely recommend your service. More

by David
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Drake Bowers, Brianna Williams

Jul 08, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your experience, David, and for choosing Gordie Boucher Ford of Kenosha. We're thrilled to hear your visit was a great experience and that it exceeded your previous one. Providing exceptional vehicle service, friendly customer care, and an experience our customers are confident recommending is exactly what we strive for every day. Your recommendation means a great deal to our team, and we look forward to continuing to earn your trust. Thank you again for choosing Gordie Boucher Ford of Kenosha, and we look forward to assisting you with all of your future vehicle service and maintenance needs! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 25, 2026

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Mike is a great service writer always goes above and beyond. One of the main reasons I use this dealership verses the one closer to my home. More

by SHEALEECH
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2026

Gordie Boucher Ford of Kenosha responded

We're truly honored to have earned your continued trust and appreciate you taking the time to share your experience with Gordie Boucher Ford of Kenosha. We're thrilled to hear Michael Yager continues to go above and beyond to provide exceptional customer service. Knowing that you choose our dealership over one closer to home because of the care you receive is one of the highest compliments we can receive. Delivering knowledgeable service, clear communication, and a customer experience worth the drive is exactly what we strive for every day. We'll be sure to share your kind words with Michael and the entire Service Team. Thank you again for trusting Gordie Boucher Ford of Kenosha with your vehicle, and we look forward to serving you for many years to come! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

June 08, 2026

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Employee Rating

We were astonished by the professionalism of Nathan & Terryn, since 1972 we've been purchasing vehicles & they absolutely gave us the best experience of all the years. We highly recommend this dealer & t More

by Gene & Mary B
Sales Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Gordie Boucher Ford of Kenosha responded

We're truly honored by your incredible review, Gene and Mary, and sincerely appreciate you choosing Gordie Boucher Ford of Kenosha. Hearing that Nathan, Terryn, and our Sales Team provided the best vehicle-buying experience you've had since 1972 is one of the highest compliments we could ever receive. Providing knowledgeable, professional, and pressure-free customer service while helping our customers find the right vehicle is exactly what we strive for every day. It means so much to know you've earned confidence in our dealership and plan to recommend us to your friends and family. We'll be sure to share your kind words with Nathan, Terryn, and the entire Sales Team. Thank you again for trusting Gordie Boucher Ford of Kenosha, and we look forward to serving you and your family for many years to come! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

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I appreciate the valet service! And everyone on the phone has been very helpful. Thanks! More

by hemkenhome
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Recommend Dealer
Yes
May 04, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you found the valet service convenient and that our team, including Sam, was helpful and easy to work with over the phone. That’s exactly the level of service we strive to provide. Thank you again for choosing us, we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

December 12, 2025

Dealership Rating
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Very good service I would recommend you to anyone for service I will come back More

by HHASKINS
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that you received very good service and that you’d recommend us to others. Knowing you’ll be coming back means a lot to our team at Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to serving you again on your next visit! Sal Pappalardo General Manager

December 07, 2025

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I was more than impressed with the excellent customer service, automotive service, and value. The follow-up video was impressive. There was no pressure for addition services. More

by tomanymargaret
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review! We’re thrilled to hear you were more than impressed with the customer service, automotive care, and value you received. The inspection video is a great way to keep you informed, and we’re glad it stood out. Just as important no pressure for additional services we believe in honesty, transparency, and only recommending what you truly need. Thank you again for choosing Gordie Boucher Ford of Kenosha. We look forward to providing the same excellent experience at your next visit! Sal Pappalardo General Manager

December 03, 2025

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All staff I interacted with were very professional and friendly and helpful. All work was completed in my vehicle within the time promised and was done well. More

by BillP
Service Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re so glad to hear that every member of our team you interacted with was professional, friendly, and helpful. Completing your vehicle’s service on time and with quality is exactly what we strive to deliver at Gordie Boucher Ford of Kenosha. We appreciate your trust and look forward to taking great care of you again on your next visit! Sal Pappalardo General Manager

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