Cory Knutsen

Recap: When I say this dealership has went above and beyond....They have far exceeded my expectations. The rapid response to my tire pressure sensor issue was immediately responded to within minutes of beyond....They have far exceeded my expectations. The rapid response to my tire pressure sensor issue was immediately responded to within minutes of my last review. My vehicle was picked up this morning by their amazingly convenient and friendly valet car service! I was notified via text and phone that my vehicle made it safely to their facility and was reassured that my truck will be properly repaired. In this day and age great communication and customer service is hard to come by.... but not at Gordie Boucher Ford it is greatly appreciated. Thank you Cory and the entire service team for your diligence... and thank you for your service. More

by TMCOLEMAN43 Verified Customer Verified Customer

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I love the service team. The courtesy car pickup and drop off.... but my tire sensor warning light is still popping on and off. I was given the option to send it back to be f The courtesy car pickup and drop off.... but my tire sensor warning light is still popping on and off. I was given the option to send it back to be fixed... or wait it out until my next service date. I chose the latter because it was already one in the afternoon and I needed to grab lunch... they were very apologetic about the situation, and reassured me it would be taken care of on my next visit. A great team of customer service leaders. Thank you to all who serviced my vehicle. More

by TMCOLEMAN43 Verified Customer Verified Customer

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The staff is very friendly and helpful, appointments available, and service tax videos are amazing! A great dealership that everyone should visit. available, and service tax videos are amazing! A great dealership that everyone should visit. More

by BLHOGAN27 Verified Customer Verified Customer

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There was no communication of pricing before I had my 30,000 mile service done which I thought was just going to be an oil change with a few things. They didn’t give me an estimate and after they were fi 30,000 mile service done which I thought was just going to be an oil change with a few things. They didn’t give me an estimate and after they were finished with the service I got a phone call to pay almost a thousand dollars. Another thing they can’t seem to communicate properly is the pick up and drop off service. Every single time so far they cannot get my location right or end up calling me not knowing where to go. They really took out the convenience part of the “free” service. I had to stay after work on at least 3 occasions waiting for my vehicle to get returned to me. More

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We had a sudden noise in my car as we were about to pick up the Grandkids from school. Not much time but we had to have it checked out before putting them in the car. Everyone at your dealership was wonderf up the Grandkids from school. Not much time but we had to have it checked out before putting them in the car. Everyone at your dealership was wonderful, getting us in in an emergency situation and diagnosing the problem, assuring us it was not a safety issue, We were on our way in time to get the kids. THANK YOU! More

by mmanna Verified Customer Verified Customer

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Stellar employees, stellar service. Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE Extremely pleasant and friendly and knowlegable. What else could i say...you can not improve ON EXCELLENCE More

by gnrslies Verified Customer Verified Customer

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Very good service department, friendly and professional group of people. Would highly recommend my Ford friends to have their vehicles serviced there. group of people. Would highly recommend my Ford friends to have their vehicles serviced there. More

by WALDEN.BARRY Verified Customer Verified Customer

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Great communication, followed through on everything he said, kept me apprised of every step. Highly recommend. said, kept me apprised of every step. Highly recommend. More

by Mcmaster1963 Verified Customer Verified Customer

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It great, my husband is Wade the sales man at boucher in Kenosha The are great Kenosha The are great More

by wade.johnson Verified Customer Verified Customer

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Cory was great and kept me informed the whole time I waited. The waiting room was very nice and all the staff was very friendly waited. The waiting room was very nice and all the staff was very friendly More

by lacey2527 Verified Customer Verified Customer

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