Cory Welch

My husband and I went in to purchase our 4th Kia. Ahmed was so kind and professional and our experience was wonderful because of him! The dealership was beautiful and I was even promised a coffee mug Ahmed was so kind and professional and our experience was wonderful because of him! The dealership was beautiful and I was even promised a coffee mug at my next visit. I would highly recommend Kia of North Austin and ask for Ahmed Feroze! More

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The dealership was clean through out the dealership area allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to get us what we needed ,and she pulled through with smiles .We also want to Thank the finance Team and Mr Williams and we were on our way home in record time. We appreciate all the staff in making this purchase and Yes,,this was our 4th one, Thumbs up Kia..Lol... More

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Sydney was super helpful in getting us set up with our new car. She even made sure the tank was filled up before we took it home. new car. She even made sure the tank was filled up before we took it home. More

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Extremely disappointed with how they have handled my vehicle at this point (if you can call it that). Kevin Fox has been my service rep for the last 2 weeks and I haven't received any follow up outside vehicle at this point (if you can call it that). Kevin Fox has been my service rep for the last 2 weeks and I haven't received any follow up outside of myself calling in. My vehicle has been in their yard for 5 weeks due to engine issues, scheduled maintenance was for 3/25. However, they did not look into my vehicle until 4/1 after I've called them on 3/28, confirming they have not looked at my vehicle yet. They finally TEXTED me that they would open a Techline due to the powertrain warranty but again, I had to call them on 4/7 to get the direct line to Kia. I've called the customer care via Kia and they have confirmed there is no Techline ticket for my vehicle, in which THEY will have to reach out to the dealership at this point. I had extremely high quality service from Daniel Epstein, who is their saving grace with this review but Carlos, Shawn, Cody/Cory, and Kevin's lack of PROMISED follow up is why I am leaving this review. Schedule with Daniel is the only thing I recommend if you have to go to this local at this point. More

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The dealer took the vehicle and repaired the codes. The customer service was excellent in all àspects. Corey Welsh the Sales Manager owned the problem and took care of the issues. Service included The customer service was excellent in all àspects. Corey Welsh the Sales Manager owned the problem and took care of the issues. Service included an Uber ride at their cost very appreciated. More

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Nothing but great service. They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me f They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me feel confident abour any questions or concerns. I don’t want to exclude the rest of the crew, they all give excellent service as well. More

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Very professional and very knowledgeable. Was very patient with me & my daughter. She was the byer Was very patient with me & my daughter. She was the byer More

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Hanna was an excellent sales agent. She consistently focused on my option request, as well as the given budget. She consistently focused on my option request, as well as the given budget. More

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Great service. I had a great experience at this Kia dealership! The staff was professional, helpful, and knowledgeable. The buying process was smooth, with no press I had a great experience at this Kia dealership! The staff was professional, helpful, and knowledgeable. The buying process was smooth, with no pressure. The service team was also excellent, providing quick and efficient maintenance. Highly recommend this dealership for anyone looking for a Kia! More

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All Team members we dealt with from the moment we walked in the door starting with the "greeter" were excellent, profesional AND gracious! We will be back. Sydney is a fantastic associate!! in the door starting with the "greeter" were excellent, profesional AND gracious! We will be back. Sydney is a fantastic associate!! More

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